Graveyard Surveillance Officer

Drycreekrancheria; California (MO); On-site; USD 45,000 - 65,000; Full time

Job summary

River Rock Casino in Geyserville, CA is seeking a Surveillance Officer to protect assets and guests through expert monitoring of gaming operations. You will observe all areas via CCTV, document incidents, and coordinate with the Surveillance Manager to ensure compliance with regulations.

The role requires attention to detail, good communication, and the ability to work in a fast-paced environment. On-site shifts may include weekends and holidays as part of mandatory overtime.

Qualifications

• High School diploma or GED required.
• Minimum 1 year of experience in surveillance, security, or police arena preferred.
• Familiarity with video surveillance equipment preferred.
• Familiarity with games under surveillance preferred.
• Ability to maintain alert attention to detail throughout the shift.
• Basic PC troubleshooting skills.
• Typing speed of at least 25 words per minute.
• Computer literacy.
• Excellent oral and written communication skills.

Responsibilities

• Monitors all security and employee areas to ensure conduct of all gaming operations is in accordance with RRC Policies and Procedures and those established by the Dry Creek Gaming Commission.
• Responds to radio and phone calls, accurately records data in the report writing system while maintaining surveillance of casino operations using surveillance equipment/software.
• Reports and logs all incidents of suspicious, criminal or unusual activity, suspicious persons, and exclusions to the Surveillance Supervisor/Manager.
• Maintains confidentiality of all privileged and sensitive information.
• Operates facility surveillance systems in accordance with the standards set forth in the Dry Creek Gaming Commission regulations, NIGC-MICS, or any other applicable gaming rule or regulation.
• Operates surveillance equipment such as CCTV, PC workstations, DVR, NVR, printers, switches and other computerized equipment.
• Operates surveillance software applications including i-View, iGNet, iGWatch, WindowVision Host/Remote Program, and Microsoft Office Suite.
• Maintains security of the surveillance room and equipment by following policies and procedures for access.
• Manages surveillance records and documents.
• Maintains logs: entrances/departures log from surveillance room, video archive library log, malfunction/repair log, and daily activity log.
• Meets attendance guidelines and adheres to regulatory, departmental, and Gaming Commission policies and procedures.
• Attends all required meetings and training sessions.
• Performs other duties as assigned.

Skills

Attention to detail

Typing speed 25 wpm

PC troubleshooting

Computer literacy

Oral and written communication

Education

High School diploma or GED

Tools

CCTV

DVR/NVR

i-View

iGNet

iGWatch

WindowVision

MS Office

Job description

River Rock Casino, Geyserville, CA 95441, USA

Travel Required: No

Job Summary

Protects company assets and the safety of guests and staff through the surveillance of the gaming enterprise. Communicates all infractions through the chain of command. Observes all casino operations via surveillance camera including cash counting, all cash transactions in cages and on gaming tables, employee activities, and player activities on the property. Reports all cheating infractions and suspicious activities to the Surveillance Manager and stores events in the surveillance archive.

Job Responsibilities

• Monitors all security and employee areas to ensure conduct of all gaming operations is in accordance with RRC Policies and Procedures and those established by the Dry Creek Gaming Commission.
• Responds to radio and phone calls, accurately records data in the report writing system while maintaining surveillance of casino operations using surveillance equipment/software.
• Reports and logs all incidents of suspicious, criminal or unusual activity, suspicious persons, and exclusions to the Surveillance Supervisor/Manager.
• Maintains confidentiality of all privileged and sensitive information.
• Operates facility surveillance systems in accordance with the standards set forth in the Dry Creek Gaming Commission regulations, NIGC-MICS, or any other applicable gaming rule or regulation.
• Operates surveillance equipment such as CCTV, PC workstations, DVR, NVR, printers, switches and other computerized equipment.
• Operates surveillance software applications including i-View, iGNet, iGWatch, WindowVision Host/Remote Program, and Microsoft Office Suite.
• Maintains security of the surveillance room and equipment by following policies and procedures for access.
• Manages surveillance records and documents.
• Maintains logs: entrances/departures log from surveillance room, video archive library log, malfunction/repair log, and daily activity log.
• Meets attendance guidelines and adheres to regulatory, departmental, and Gaming Commission policies and procedures.
• Attends all required meetings and training sessions.
• Performs other duties as assigned.

Qualifications

• High School diploma or GED required.
• Minimum 1 year of experience in surveillance, security, or police arena preferred.
• Familiarity with video surveillance equipment preferred.
• Familiarity with games under surveillance preferred.
• Ability to maintain alert attention to detail throughout the shift.
• Basic PC troubleshooting skills.
• Typing speed of at least 25 words per minute.
• Computer literacy.
• Excellent oral and written communication skills.

Physical, Environmental, and Intellectual Conditions

• Read, interpret and understand laws, regulations, procedures and other documents.
• Identify non-compliant conditions and recommend corrective actions.
• Work weekends, holidays, and all assigned shifts (graveyard, swing, day) including mandatory overtime.
• Use technical report writing with proper grammar and punctuation.
• Perform prolonged periods of sitting, standing, walking, reaching, kneeling, bending, and stooping.
• Operate surveillance equipment, including CCTV, PCs, printers, and peripherals.
• Respond to visual and aural cues consistently for extended periods.
• Work at a fast pace and in stressful situations.
• Manage multiple priorities simultaneously.
• Operate a computer and office equipment with manual dexterity.
• Collaborate with supervisors and co-workers; work as part of a team.
• Tolerate areas containing secondary smoke.
• Lift and carry up to 50 pounds.
• Work independently when required.
• Maintain a well-groomed appearance.

Drug Test / Background Check

Must pass a pre-employment drug test, fingerprint, and background check.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.