Graphic/Interaction Designer - 6 Months

Lucid Support Services Ltd; United States; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

Lucid Support Services Ltd is seeking an experienced Interaction Designer to join a large-scale digital transformation programme, designing intuitive, accessible and user-centred digital services within a multidisciplinary Agile delivery team.

The role involves creating wireframes, prototypes and user journeys, translating research findings into practical design solutions, and collaborating with researchers, developers and product managers to ensure designs meet user needs and business

Qualifications

• Commercial experience as an Interaction Designer/UX Designer.
• Experience designing digital services within multidisciplinary Agile teams.
• Proficiency with design and prototyping tools such as Figma, Sketch or Axure.
• Experience creating wireframes, prototypes, user flows and interaction patterns.
• Strong understanding of user-centred design (UCD) principles and usability best practices.
• Experience working with User Researchers and incorporating research findings into iterative design.
• Knowledge of WCAG accessibility standards and inclusive design principles.
• Ability to communicate design decisions effectively to technical and non-technical stakeholders.
• Experience collaborating with developers, product teams and wider delivery stakeholders.

Responsibilities

• Design intuitive, accessible and user-centred digital interfaces and interactions.
• Create wireframes, interactive prototypes, user journeys and detailed interaction designs.
• Translate user research findings and business requirements into practical design solutions.
• Work collaboratively with User Researchers to test, validate and iterate designs based on user feedback.
• Apply GOV.UK Design System and WCAG accessibility guidelines where appropriate.
• Collaborate with developers to ensure designs are technically feasible and implemented effectively.
• Contribute to design workshops, stakeholder discussions and multidisciplinary Agile ceremonies.
• Identify usability issues and opportunities to improve existing digital services.
• Ensure consistency across digital products through reusable design patterns and components.
• Support services through Discovery, Alpha, Beta and Live delivery phases.

Skills

Interaction Design

UX Design

Agile teamwork

Wireframing

Prototyping

User research collaboration

WCAG accessibility

Communication with stakeholders

GOV.UK Design System

Tools

Figma

Sketch

Axure

Job description

Job Title: Interaction Designer
Contract Duration: Initial 6 months (potential extension)
Start Date: ASAP
Location: Remote/Hybrid
Day Rate: Competitive
Clearance: BPSS/SC

Role Overview

We are seeking an experienced Interaction Designer to support a large-scale digital transformation programme, designing intuitive, accessible and user-centred digital services.

The successful candidate will work within a multidisciplinary Agile delivery team, collaborating closely with User Researchers, Service Designers, Content Designers, Product Managers and Developers to create effective digital experiences that meet user needs and business objectives.

Key Responsibilities

• Design intuitive, accessible and user-centred digital interfaces and interactions.

• Create wireframes, interactive prototypes, user journeys and detailed interaction designs.

• Translate user research findings and business requirements into practical design solutions.

• Work collaboratively with User Researchers to test, validate and iterate designs based on user feedback.

• Apply GOV.UK Design System, GDS standards and WCAG accessibility guidelines where appropriate.

• Collaborate with developers to ensure designs are technically feasible and implemented effectively.

• Contribute to design workshops, stakeholder discussions and multidisciplinary Agile ceremonies.

• Identify usability issues and opportunities to improve existing digital services.

• Ensure consistency across digital products through reusable design patterns and components.

• Support services through Discovery, Alpha, Beta and Live delivery phases.

Essential Skills & Experience

• Proven commercial experience working as an Interaction Designer, UX Designer or similar.

• Strong experience designing digital services within multidisciplinary Agile teams.

• Proficiency with design and prototyping tools such as Figma, Sketch or Axure.

• Experience creating wireframes, prototypes, user flows and interaction patterns.

• Strong understanding of user-centred design (UCD) principles and usability best practices.

• Experience working with User Researchers and incorporating research findings into iterative design.

• Good knowledge of WCAG accessibility standards and inclusive design principles.

• Ability to communicate design decisions effectively to technical and non-technical stakeholders.

• Experience collaborating with developers, product teams and wider delivery stakeholders.

Desirable Skills & Experience

• Previous experience delivering digital services within Central Government or the wider public sector.

• Knowledge of GDS Service Standards and the GOV.UK Design System.

• Experience working across Discovery, Alpha, Beta and Live service phases.

• Familiarity with HTML, CSS and responsive web design principles.

• Experience designing complex, high-volume transactional digital services.

• Understanding of Government accessibility requirements and service assessments.

Additional Information

This is an initial 6-month contract with an ASAP start, offering the opportunity to contribute to a high-profile digital transformation programme.