Interaction Designer - Telford or Worthing and remote - 3 months+

Octopus Computer Associates; United States; Remote; USD 85,000 - 120,000; Full time

Job summary

Octopus Computer Associates is seeking an interaction designer to optimize how users engage with our services. You will shape both overall workflow and individual design elements to help users complete tasks quickly and accurately, delivering a positive experience.

You will collaborate with user researchers, content designers, service designers and developers to turn evidence into design decisions and ensure interfaces are easy to navigate. Knowledge of CESA is a plus.

Qualifications

• Experience designing interfaces based on user needs and business goals.
• Ability to interpret evidence-based research for design decisions.
• Collaborative work with researchers, content designers, service designers and developers.

Responsibilities

• Collaborate with researchers, designers, performance analysts, developers and policy teams.
• Translate user needs and organisational outcomes into design concepts.
• Create intuitive interfaces that are easy to use and navigate.
• Translate evidence-based research into design decisions.
• Partner with product, business analysts and researchers to refine services amid policy and tech changes.
• Knowledge of CESA is a plus.

Skills

Interaction design

User research

Evidence-based design

Policy collaboration

CESA knowledge

Job description

An interaction designer works out the best way to let users interact with services, in terms of both overall flow and at the level of individual design elements. You will be helping users to complete tasks quickly and accurately. Good Interaction Design ensures that users have a positive experience with a product or service. Satisfied users are more likely to continue using a product and recommend it to others. What you will do?

• Work collaboratively with user researchers, content designers, service designers and performance analysts as well as with software developers, policy and legal teams.
• Develop designs based on evidence of user needs and organisational outcomes.
• Ensure that the interface is easy to use and navigate.
• Interpret evidence-based research and incorporate this into your work.
• Work with the product manager, digital service manager, business analysts and user researchers to refine the services in light of external factors such as changes to policy, legislation, technology or user requirements.
• Candidate will ideally have knowledge of CESA.