Senior Content Designer

Olive Jar Digital Ltd; United States; Remote; USD 90,000 - 120,000; Full time

Job summary

Olive Jar Digital is seeking a Senior Content Designer to lead content across complex digital services for a public sector project. This is a remote, six-month fixed-term contract starting ASAP, with occasional visits to the client site as required.

You will set content direction, establish standards, ensure accessibility and plain English, and work with researchers, designers and delivery specialists to shape user journeys and service outcomes.

Qualifications

• Experience delivering content design within digital projects.
• Ability to lead content design activities and influence stakeholders.
• Understanding of user-centred design, accessibility and agile delivery.
• Experience working in public sector or complex digital service environments.

Responsibilities

• Lead content design across complex digital services and user journeys.
• Set content direction, standards and best practice across project teams.
• Collaborate with User Researchers, Interaction Designers and other delivery specialists.
• Use research, user feedback and analytics to inform content decisions.
• Ensure content meets accessibility, usability and plain English standards.
• Present and justify content recommendations to senior stakeholders.
• Support continuous improvement and maintain consistency across services.

Skills

Content design

Leadership

User-centred design

Public sector experience

Job description

Senior Content Designer

Olive Jar Digital | 6-Month Fixed-Term Contract | Remote

Olive Jar Digital is looking for an experienced Senior Content Designer to join a public sector digital project on a six-month fixed-term contract, starting as soon as possible and running until March 2027.

You’ll lead content design across digital services, ensuring content is clear, accessible and centred around user needs. Working closely with multidisciplinary teams, you’ll help shape service direction, establish content standards and ensure content supports user journeys and wider service objectives.

Key responsibilities

• Lead content design across complex digital services and user journeys.

• Set content direction, standards and best practice across project teams.

• Work collaboratively with User Researchers, Interaction Designers and other delivery specialists.

• Use research, user feedback and analytics to inform content decisions.

• Ensure content meets accessibility, usability and plain English standards.

• Present and justify content recommendations to senior stakeholders.

• Support continuous improvement and maintain consistency across services.

Essential experience

• Strong experience delivering content design within digital projects.

• Experience leading content design activities and influencing stakeholders.

• Understanding of user-centred design, accessibility and agile delivery.

• Experience working within public sector or complex digital service environments.

• Ability to work at SFIA Level 6, providing direction and leadership.

Contract details

• Duration: 6-month FTC, through to March 2027.

• Start date: ASAP.

• Location: Remote, with visits to the client site when required.