Grant-Funded Operations & Outreach Specialist

Brazosport-College; Lake Jackson (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Brazosport-College's Small Business Development Center seeks an Administrative Office Specialist to coordinate day-to-day program operations and grant-supported services. You will handle inquiries, intake, scheduling, records, and reports, while supporting marketing and outreach.

The role requires strong administrative experience, data stewardship, and the ability to streamline processes. A bilingual English/Spanish capability and familiarity with grant-funded environments are desirable.

Qualifications

• Requires a high school diploma or equivalent; college degree preferred in business, communications, marketing, public administration, office administration, or related field.
• Two years of progressive experience in administrative operations, project coordination, customer service, marketing, event coordination, or program support preferred.
• Bilingual English and Spanish preferred; experience in grant-funded or higher-education settings desirable.

Responsibilities

• Answer phones, emails, and walk-in inquiries; explain SBDC services and schedule intake/advising appointments.
• Maintain confidential client, prospect, training, and outreach records in CRM and other systems; ensure data quality.
• Coordinate small business training seminars, webinars, events, and related communications; manage room tech, registrations, and reports.
• Oversee day-to-day program operations, calendars, SOPs, deadlines, and workflow improvements.
• Coordinate marketing and communications activities, including newsletters, website updates, social media, and materials; ensure brand consistency.

Skills

Administrative operations

Project coordination

Customer service

Marketing

Event coordination

Program support

Confidentiality

Professional communication

Education

High school diploma or equivalent

Associate's degree desirable

Bachelor's degree preferred

Tools

CRM/Database systems

Reporting tools

Video conferencing

Design platforms

AI-enabled productivity tools

Job description

Brazosport-College's Small Business Development Center seeks an Administrative Office Specialist to coordinate day-to-day program operations and grant-supported services. You will handle inquiries, intake, scheduling, records, and reports, while supporting marketing and outreach.

The role requires strong administrative experience, data stewardship, and the ability to streamline processes. A bilingual English/Spanish capability and familiarity with grant-funded environments are desirable.