Grant-Desktop Support

Equus Workforce Solutions; New York (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid holidays

PTO

Tuition reimbursement

Professional development plans

Wellness sessions

Medical/Vision/Dental

Life insurance

401k contributions

Employee assistance programs

Company picnics

Job summary

Grant Associates is seeking an IT support professional with a four-year degree in Computer Sciences, Information Systems, or related field, or equivalent experience. The ideal candidate will have 3–5 years supporting IT environments, including helpdesk and network infrastructure, and superb communication skills to document procedures.

You will work with Windows, networking, Office 365, and administration, deliver strong customer service under pressure, and collaborate with teams to improve IT

Qualifications

• Four-year college degree in Computer Sciences, Information Systems, or related field; or equivalent working experience.
• Three to Five years of experience in supporting IT environment including helpdesk and network infrastructure.
• Excellent verbal and written communication skills required, including authoring technical documentation to support the IT environment.
• Excellent customer service skills with the ability to deal with people in pressured situations.
• Strong interpersonal and analytical skills. Must be detailed oriented with good follow-through skills.
• Experience with Windows, networking, Microsoft Office 365 and administration.

Skills

Helpdesk support

Windows

Networking

Microsoft Office 365

Technical documentation

Education

Bachelor's degree in Computer Science or related

Tools

Active Directory

Windows Server

Office 365 Admin

Job description

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Company Description

Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Culture, Innovation, and Green teams.

Who We Are

Our employees consistently rate Grant Associates as a great place to work, and often recommend open positions to friends. We are a culturally diverse company with competitive benefits, frequent opportunities for growth and change, training and fun activities!

Job Description

Four-year college degree in Computer Sciences, Information Systems, or related field; or equivalent working experience.

Three to Five years of experience in supporting IT environment including helpdesk and network infrastructure.

Excellent verbal and written communication skills required, including authoring technical documentation to support the IT environment.

Excellent customer service skills with the ability to deal with people in pressured situations.

Strong interpersonal and analytical skills. Must be detailed oriented with good follow-through skills.

Experience with windows, networking, Microsoft Office 365 and administration.

Qualifications

Four-year college degree in Computer Sciences, Information Systems, or related field; or equivalent working experience.

Three to Five years of experience in supporting IT environment including helpdesk and network infrastructure.

Excellent verbal and written communication skills required, including authoring technical documentation to support the IT environment.

Excellent customer service skills with the ability to deal with people in pressured situations.

Strong interpersonal and analytical skills. Must be detailed oriented with good follow-through skills.

Experience with windows, networking, Microsoft Office 365 and administration.

Additional Information

We provide:

• Competitive wages for high performance
• 11 Paid Holidays
• PTO
• Tuition reimbursement
• Guided Professional Development Plans
• Summer Fridays
• Weekly Wellness Sessions
• Medical/Vision/ Dental
• Employer Paid Life Insurance
• Employer 401k Contributions
• Employee Referral Bonus
• Employee Assistance Programs
• Company Picnics Volunteer Experiences
• Access to Free Financial Counseling
• Innovation and a culture of continuous improvement are built into the fabric of our company. Staff have an opportunity to improve themselves and our company by joining our Fit Forward, Innovation and Green teams.

About Us

Grant Associates is a national workforce development company that is passionate about raising the economic security for the people, businesses, and communities we serve. Since opening our doors in 1997, we have operated programs in cities large and small, partnering with communities to build the human side of economic development. As one of the largest workforce development organizations in North America, we have provided workforce development services to more than 50,000 companies and helped more than 1.2 million people achieve their career goals.

Grant Associates is a wholly owned subsidiary of Advanced Personnel Management (APM) Group, a leading international provider of Human Services with offices in ten countries.

Grant Associates is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, age, pregnancy, sexual orientation, gender identity, ancestry, religion, national origin, veteran status, physical or mental disability, reprisal, or any other characteristic protected by federal, state, or local law.