Grand Rapids Kroc Center - Administrative Assistant

tsainternal; Grand Rapids (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health/medical benefits

Paid time off

Pension contributions

Paid holidays

Job summary

The Salvation Army in Grand Rapids, MI is seeking an Administrative Assistant to support an officer/director with a broad range of administrative duties, calendar coordination, meeting scheduling, and visitor reception.

You will serve as a gatekeeper for operational tasks, assist staff and volunteers, coordinate travel, and help manage projects and communications. A high level of professionalism and discretion is essential.

Qualifications

• Must have a high school diploma, GED equivalency, or equivalent combination of education and experience.
• Must be at least 18 years old.
• 2+ years of executive administrative support experience or 3+ years of administrative experience.
• Excellent typing skills and computer operation, including knowledge of Microsoft Office Suite.

Responsibilities

• Coordinates calendars, scheduling meetings, and acting as liaison for officer/director.
• Handles visitors, answers phones, and resolves administrative inquiries as gatekeeper.
• Supports projects, logistics, travel arrangements, and departmental communications.
• Maintains documents and files; prepares written communications as requested.
• Provides orientation and training for new staff as requested.
• Operates and troubleshoots office technologies and coordinates cross-department activities.

Skills

Typing

Microsoft Office

Confidentiality

Professionalism

Communication

Team coordination

Education

High School Diploma or GED

Tools

Microsoft Office 365

Teams

SharePoint

Job description

Position Summary:

The Administrative Assistant performs a wide variety of tasks and administrative duties in support of an officer/director. This role is responsible for the coordination of calendars, scheduling meetings, and acting as a liaison between officer/director and others. This position is also responsible for performing general office and project related support including assisting visitors, answering telephones, and resolving various administrative inquiries and acting as a gatekeeper for operational and administrative tasks.

Essential Responsibilities:

• Partners with the officer/director to effectively handle a wide variety of projects and tasks
• Provides timely communication, feedback and follow-up to staff, leadership, visitors, and volunteers
• Arranges and coordinates meetings, appointments, visits, and business travel as needed, monitoring department calendars
• Communicates and coordinates department activities with other departments and headquarters
• Supports and organizes special projects including logistics, event budgeting, and communications
• Operates and troubleshoots new office technologies
• Maintains Policy and Procedures manual in coordination with other department staff
• Provides orientation and training for new staff as requested
• Maintains and organizes documents and files; preparing written communications as requested
• Performs other duties as assigned.

Additional Responsibilities:

• Provide administrative support to the senior Kroc Center Officer and corps officer for Congregational Life & Mission Integration
• Kroc Statistician
• Ministry programming assistance
• Handle all logistics and registration for sending adults and children to camp
• With limited direction, work from overall policies, goals, and budgetary limits, virtually self-supervising with direct accountability for final results.

Qualifications:

Education/Experience:

• Must have a high school diploma, GED equivalency, or equivalent combination of education and experience.
• Must be at least 18 years old
• 2+ years of executive administrative support experience or 3+ years of administrative experience
• Excellent typing skills and computer operation, including knowledge of Microsoft Office Suite.

Skills, Knowledge & Abilities:

• Maintain strict confidentiality
• Learn and adhere to The Salvation Army Policies, practices, procedures, and culture
• High degree of professionalism in dealing with diverse groups of people, including board members, senior executive staff, community leaders, and donors

Computer Skills:

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Willingness to learn new software as needed

Certificates and Licenses:

• Complete Safe From Harm training, and keep current as needed
• Must have and maintain a current valid driver’s license and pass The Salvation Army Motor Vehicle Record check (MVR)

Benefits:

• Health Care Benefits which include:
• Medical
• Dental
• Vision
• Hearing
• Flexible spending accounts
• AFLAC
• Voluntary life insurance benefits
• Short-Term and Long-Term Disability options
• Pet Insurance
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
• Vesting starts after three years of employment, 100% vested after five years of employment
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
• Employee Discounts
• Paid Time Off which includes:
• Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
• Up to (6) earned sick days per year may be used as discretionary days.
• Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
• The accrual rate is based upon years of service and approved hours worked.
• You will receive up to 2 personal days per year based on date of hire.
• Birthday off with pay.
• Paid holidays are effective immediately.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Mission Statement:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.