Grand Rapids Kroc Center - Administrative Assistant

The Salvation Army USA Central Territory; Grand Rapids (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

The Salvation Army USA Central Territory is seeking an Administrative Assistant to support an officer/director through calendar management, meeting scheduling, and acting as a liaison with staff, visitors, and volunteers.

The role involves general office tasks, project support, handling inquiries, and serving as a gatekeeper for operational processes. Strong proficiency in Microsoft Office and confidentiality are essential.

Qualifications

• Must have a high school diploma, GED equivalency, or equivalent combination of education and experience.
• Must be at least 18 years old.
• 2+ years of executive administrative support experience or 3+ years of administrative experience.
• Excellent typing skills and computer operation, including knowledge of Microsoft Office Suite.

Responsibilities

• Coordinate calendars, scheduling meetings, and acting as liaison between officer/director and others.
• Provide timely communication, feedback and follow-up to staff, leadership, visitors, and volunteers.
• Arrange and coordinate meetings, appointments, visits, and business travel as needed, monitoring department calendars.
• Operate and troubleshoot new office technologies and maintain documents and files.

Skills

Confidentiality

Professionalism

Communication

Office software

Education

High school diploma or GED

18 years or older

2+ years executive administrative support or 3+ years administrative experience

Tools

Microsoft Office 365

Teams

SharePoint

Job description

Position Summary: The Administrative Assistant performs a wide variety of tasks and administrative duties in support of an officer/director. This role is responsible for the coordination of calendars, scheduling meetings, and acting as a liaison between officer/director and others. This position is also responsible for performing general office and project related support including assisting visitors, answering telephones, and resolving various administrative inquiries and acting as a gatekeeper for operational and administrative tasks.

Essential Responsibilities

• Partners with the officer/director to effectively handle a wide variety of projects and tasks
• Provides timely communication, feedback and follow-up to staff, leadership, visitors, and volunteers
• Arranges and coordinates meetings, appointments, visits, and business travel as needed, monitoring department calendars
• Communicates and coordinates department activities with other departments and headquarters
• Supports and organizes special projects including logistics, event budgeting, and communications
• Operates and troubleshoots new office technologies
• Maintains Policy and Procedures manual in coordination with other department staff
• Provides orientation and training for new staff as requested
• Maintains and organizes documents and files; preparing written communications as requested
• Performs other duties as assigned.

Additional Responsibilities

• Provide administrative support to the senior Kroc Center Officer and corps officer for Congregational Life & Mission Integration
• Kroc Statistician
• Ministry programming assistance
• Handle all logistics and registration for sending adults and children to camp
• With limited direction, work from overall policies, goals, and budgetary limits, virtually self-supervising with direct accountability for final results.

Qualifications

Education/Experience

• Must have a high school diploma, GED equivalency, or equivalent combination of education and experience.
• Must be at least 18 years old
• 2+ years of executive administrative support experience or 3+ years of administrative experience
• Excellent typing skills and computer operation, including knowledge of Microsoft Office Suite.

Skills, Knowledge & Abilities

• Maintain strict confidentiality
• Learn and adhere to The Salvation Army Policies, practices, procedures, and culture
• High degree of professionalism in dealing with diverse groups of people, including board members, senior executive staff, community leaders, and donors

Computer Skills

• Proficient in Microsoft Office 365
• Working knowledge of TEAMS and SharePoint
• Willingness to learn new software as needed

Certificates and Licenses

• Complete Safe From Harm training, and keep current as needed
• Must have and maintain a current valid driver's license and pass The Salvation Army Motor Vehicle Record check (MVR)