Grain Scale Operator - Customer Service & Logistics

Frontier Ag; Kansas; Hybrid; USD 21,000 - 26,000; Full time

Job summary

Frontier Ag is seeking a Grain Scale Operator for Quinter/Collyer, KS. The role involves scale operations, handling customer interactions, clerical duties, and maintaining confidentiality of data.

Seasonal administrative support duties accompany daily operations at the grain elevator and coop facilities. The operator will weigh loads, grade grain samples, assist customers with purchases and settlements, and ensure accurate entry into the scale system while upholding cooperative policies and

Responsibilities

• Properly identify the correct commodity, customer and delivery sheet for entry into the scale interface system
• Properly weigh each scale ticket on every load delivered/shipped by the grain elevator
• Properly grade each grain sample and enter correctly into scale interface system
• Assist customers as needed with grain purchases and grain settlement
• Promptly report complaints and compliments to the appropriate manager
• Greet each customer with a friendly smile and a hello and always remember to thank customers for their business
• Actively develop professional development skills and knowledge
• Promote customers understanding of and participation in the cooperative
• Maintain confidentiality with all customer information and data
• Answer the telephone in a courteous and professional manner with no complaints
• Route telephone calls to the appropriate person and take accurate phone messages and forward to appropriate individual
• Take feed orders from customers and relay to feed mill personnel.
• File all grain documents, as needed
• Handle correspondence, filing, and miscellaneous clerical work as time permits or as assigned
• Inform the supervisor when office supplies need to be reordered
• Maintain office equipment and keep work area neat and clean
• Maintain confidentiality with Frontier Ag Inc conversations, information and data
• Uphold all cooperative policies
• Perform duties as requested by supervisor or management

Job description

Frontier Ag is seeking a Grain Scale Operator for Quinter/Collyer, KS. The role involves scale operations, handling customer interactions, clerical duties, and maintaining confidentiality of data.

Seasonal administrative support duties accompany daily operations at the grain elevator and coop facilities. The operator will weigh loads, grade grain samples, assist customers with purchases and settlements, and ensure accurate entry into the scale system while upholding cooperative policies and