Grain Scale & Customer Service Specialist

Frontier Ag Inc; Quinter (KS); On-site; USD 19,000 - 30,000; Part time

Job summary

Frontier Ag Inc. is seeking a Grain Scale Operator for seasonal work at Quinter/Collyer, KS. The role centers on scale operations, customer service, clerical duties, and maintaining a positive cooperative image. You will work with grain entries, weigh tickets, and assist customers with purchases and settlements.

The position emphasizes accuracy, confidentiality, and strong communication with customers and team members within a cooperative environment.

Qualifications

• Experience in grain handling or agricultural environments.
• Basic clerical skills and attention to detail.
• Ability to maintain confidentiality.

Responsibilities

• Identify the correct commodity, customer and delivery sheet for scale entry.
• Weigh each scale ticket on every load delivered/shipped by the grain elevator.
• Grade grain samples and enter into scale system accurately.
• Assist customers with grain purchases and settlements.
• Promptly report complaints and compliments to management.
• Greet customers warmly and thank them for their business.
• Actively develop professional development skills and knowledge.
• Promote customer understanding of and participation in the cooperative.
• Maintain confidentiality of customer information and data.
• Answer the telephone courteously and forward messages to the appropriate person.
• Take feed orders from customers and relay to feed mill personnel.
• File grain documents and handle times needed or assigned.
• Inform supervisor when office supplies need reordering.
• Maintain office equipment and keep area neat and clean.
• Uphold all cooperative policies and perform duties as requested by supervisor.

Skills

Customer service

Clerical tasks

Teamwork

Attention to detail

Confidentiality

Communication

Tools

Grain scale interface

Job description

Frontier Ag Inc. is seeking a Grain Scale Operator for seasonal work at Quinter/Collyer, KS. The role centers on scale operations, customer service, clerical duties, and maintaining a positive cooperative image. You will work with grain entries, weigh tickets, and assist customers with purchases and settlements.

The position emphasizes accuracy, confidentiality, and strong communication with customers and team members within a cooperative environment.