Grain Operations & Customer Service Specialist

Central Valley Ag Cooperative; Orchard (NE); On-site; USD 29,000 - 38,000; Full time

Job summary

Central Valley Ag is seeking a Customer Service Specialist in Royal, NE to weigh trucks, grade grain, perform data entry and provide high-level customer support. You will interface with customers, handle billing, and help maintain accurate records and inventories.

Qualifications include a high school diploma or GED and strong communication, organization and safety-consciousness. This full-time clerical role requires reliability and teamwork in a rural cooperative environment.

Qualifications

• High School or GED diploma.
• Ability to communicate professionally with internal operations and external customers.
• Promotes a safe work environment and prioritizes safety.
• Demonstrates ethical standards and reliability.
• Ability to plan, organize and manage resources to meet deadlines.
• Able to multitask and prioritize multiple assignments.
• Works well in a team to achieve goals.
• Good problem-solving skills and logical reasoning.
• Can learn basic software quickly.

Responsibilities

• Weighs and grades inbound/outbound grain and performs billing.
• Provides customer service via phone, email or in person.
• Acts as liaison between customers and management to improve experience.
• Resolves customer complaints and analyzes issues.
• Maintains knowledge of products and services.
• Manages file and mail processes and inventories.
• Performs daily accounting tasks and cash drawer reconciliations.
• Ensures safety training and compliance with company policies.

Skills

Customer service

Data entry

Communication

Organization

Multitask

Attention to detail

Basic math

Teamwork

Problem solving

Education

High School or GED diploma

Tools

Basic computer skills

Accounting concepts

Job description

Central Valley Ag is seeking a Customer Service Specialist in Royal, NE to weigh trucks, grade grain, perform data entry and provide high-level customer support. You will interface with customers, handle billing, and help maintain accurate records and inventories.

Qualifications include a high school diploma or GED and strong communication, organization and safety-consciousness. This full-time clerical role requires reliability and teamwork in a rural cooperative environment.