Graduation Specialist

Palm Beach State College; Lake Worth (TX); Hybrid; USD 22,184 - 31,596; Full time

Benefits offered by this job

Tuition fee waiver

Health and wellness benefits

Professional development programs

Generous time off including holidays

Job summary

Palm Beach State College in Lake Worth is hiring a Graduation Specialist to coordinate graduation processes and ensure accurate conferral of degrees. Candidates should exhibit strong communication skills and attention to detail as they navigate academic records and degree audits.

This role operates in a fast-paced environment requiring flexible schedules including nights and weekends, contributing significantly to students' progress and overall academic experience.

Qualifications

• High school diploma or GED plus three years of related experience.
• Or Associate’s degree and one year of related experience.
• Bachelor's degree preferred with two years of related experience.

Responsibilities

• Facilitate graduation processes and ensure accurate completion of degree conferrals.
• Process student degree conferrals through the information system.
• Collaborate with departments to resolve graduation issues.

Skills

Customer service

Communication skills

Attention to detail

Creative thinking

Problem solving

Education

High school diploma or GED

Associate’s degree

Bachelor's degree

Tools

Microsoft Office Professional

Student information systems

Workday

Job description

What We Offer

Join our team! Palm Beach State College offers a community where ideas come to life and the heartbeat of a county begins. By joining us, you will be exposed to professionals from across the U.S. and abroad who are the strivers, reinventors, explorers, and influencers dedicated to developing talent that fills the most needed workforce roles. As the Panthers, we embrace a community of belonging, caring, and connection for our students and employees. We seek creative individuals to help PBSC fulfill its mission of inspiring hope, advancing skills, and transforming lives.

About This Role

Responsible for facilitating the graduation processes and ensuring accurate completion of degree conferrals. Reviews academic records and processes related to graduation to advance the College’s completion initiatives and remove barriers to credential attainment. This position requires the ability to work a fluctuating schedule, including nights and weekends.

What a Day Of a Graduation Specialist Looks Like

• Performs conferral-related processes, including diploma mailing, processing of replacement diploma requests and conferral assessments.
• Processes student degree conferrals, ensuring timely and accurate awarding of credentials through the student information system.
• Reviews, evaluates, and processes student academic records including transfer credit, course substitutions, prior learning, articulation agreements, industry certifications, reverse transfers, and CSA course petitions to support credential completion.
• Collaborates with departments across the College to resolve graduation issues, ensure degree audit accuracy, and support student progression toward completion.
• Identifies and resolves barriers that could delay the timely completion of program requirements.
• Analyzes and troubleshoots degree audits and student records to identify and resolve issues, support reallocation of coursework per policy, and recommend process improvements that support credential completion.
• Interprets and enforces institutional policies and procedures related to degree program requirements.
• Contributes to audits, report generation, and data analysis for internal and external reporting purposes.
• Maintains data integrity and ensures compliance with FERPA, institutional policies, and State and Federal regulations.
• Distributes information to personnel in programs, explains procedures, and clarifies new policies and procedures.
• Performs other job-related duties as assigned.

Education And Experience

• High school diploma or GED and three years of related experience; OR Associate’s degree and one year of related experience

Knowledge Of

• Microsoft Office Professional or similar application
• Academic policies, student information systems, and records protocols

Skilled In

• Delivering a high level of customer service
• Strong communication and interpersonal skills, with the ability to explain complex academic policies to diverse audiences
• Attention to detail while maintaining effective time and task management
• Creative thinking and problem solving to explore new technology, processes, and approaches

Ability To

• Maintain strict confidentiality and discretion
• Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of service
• Interact in a positive manner with diverse populations and varying education levels of students, faculty, staff, and the public
• Work collaboratively and independently in a fast-paced environment
• Identify, analyze, and resolve problems, driving solutions through to completion

Licenses, Registration, Certifications, Or Special Requirements

• Regular physical attendance required
• Some periods throughout the year will require extended work hours including nights, weekends, and college closures
• Must complete FERPA training within 30 days of employment

Preferred, But Not a Must

Education and Experience

• Bachelor's degree
• Two years of related experience

Knowledge Of

• Student information systems and degree audit processes
• Workday

Work Environment And Physical Demand

• Reach and grasp objects
• Stoop, bend, kneel, crouch, or crawl
• Use of video display terminal
• Use of manual dexterity and fine motor skill
• Communicate information orally and in writing
• Receive and understand information through oral and written communication
• Proofread and check documents for accuracy
• Work a fluctuating work schedule

This job description is intended to be generic in nature and describe the essential functions of the job. It is not an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position.

Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority. Certain servicemembers may be eligible to receive waivers for postsecondary educational requirements, in the employment by the state and its political subdivisions and are encouraged to apply for the positions being filled.

The minimum base pay for this position starts at $19.52 per hour; however, the offer may vary based on the candidate’s education and experience.

Application Deadline

This position is open until filled with an initial review date of May 26, 2026.

Other Information

• Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.
• Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.
• Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.
• Generous Time Off: Vacation, sick leave, holidays, and spring and winter breaks offering additional paid time off.
• Panther Perks: Potential remote or hybrid opportunities, wellness programs, and apps related to stress management, nutrition, meditation, and more.
• Professional Development: Leadership programs, professional learning workshops, and more.
• Retirement Investments: State retirement plan options and voluntary 403(b) and 457 plans.

READY TO APPLY? Here’s your application preparation!

Please review the following information to apply for a position at Palm Beach State College:

• Carefully review the minimum qualifications advertised for the available position, as only applicants meeting the minimum requirements will be considered.
• Background Check/ Drug Screen may be required based on the specific requirements of the position for which the application is being submitted. Employment is contingent upon passing a drug test and completing a criminal background investigation.
• An essential goal of the Office of Human Resources is to respond to all applicants once a selection is made. Please take notice of the position closing date advertised. Whenever positions are filled, the Office of Human Resources responds to all applicants who have submitted applications.
• The College conducts its employment activity within the State of Florida except for occasional brief and temporary pre-approved periods related to college travel.

This position is open until filled.