Graduate Student Services Coordinator

Oakland University; City of Rochester (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Oakland University is seeking a Graduate Student Services Coordinator to supervise the team supporting the graduate student lifecycle from application through graduation. You will liaise among the Graduate School, students and programs, monitor progress, interpret policies, and ensure compliance as a professional resource for academic programs.

Responsibilities include coordinating activities, supporting graduate education initiatives, and fostering collaboration with domestic and international

Qualifications

• Bachelor’s degree or equivalent combination of education and/or experience.
• Two years’ experience in a higher education administrative office.
• Experience and skill with staff training and supervision.
• Experience and skill with event planning and coordination.
• Experience working in a student information system.
• Demonstrate professionalism and confidentiality.
• Proven ability to work independently and in a team.
• Experience working with individuals from underrepresented groups.
• Experience working with individuals from countries outside the United States.
• Ability to work with a diverse audience.
• Ability to organize, prioritize and meet deadlines.
• Strong interpersonal, oral and written communication skills.
• Ability to manage time and resources.
• Availability for occasional events including evenings and weekends.

Responsibilities

• Supervise and oversee the team that supports the graduate student lifecycle from application through graduation.
• Serve as a liaison among the Graduate School, students and programs; monitor progress.
• Interpret policies and ensure compliance; act as a resource for academic programs.

Skills

Staff training & supervision

Event planning & coordination

Interpersonal communication

Oral & written communication

Diversity & inclusion awareness

Organization & time management

Team collaboration

Independent work

Education

Bachelor's degree or equivalent

Master’s degree

Tools

Banner

Degree Works

Microsoft Office

Job description

Department

2347 - Graduate Study

Minimum Qualifications

• Bachelors’ degree or an equivalent combination of education and/or experience.
• Two years’ experience working in a higher education administrative office.
• Experience and skill with staff training and supervision.
• Experience and skill with event planning and coordination.
• Experience working in a student information system.
• Demonstrate a high level of professionalism and confidentiality.
• Proven ability to work independently and in a team setting.
• Experience working with individuals from underrepresented groups.
• Experience working with individuals from countries outside the United States.
• Ability to work with a diverse audience.
• Ability to organize, prioritize, and meet deadlines.
• Demonstrate organizational skills, attention to detail and accuracy.
• Strong interpersonal, oral and written communication skills.
• Ability to manage time and resources.
• Ability to work occasional events supporting graduate education, including evenings and weekends.

Desired Qualifications

• Banner, Microsoft Office and Degree Works experience.
• Strong familiarity with Oakland University.
• Experience with graduate students, including both domestic and international.
• Master’s degree.

All Qualifications

Unless otherwise required by an applicable collective bargaining agreement, all minimum, additional and desired qualifications are preferred, but qualifications, degrees, and/or experience deemed comparable and/or equivalent by Oakland University in its sole and exclusive discretion may be considered.

Position Purpose

The Graduate Student Services Coordinator supervises and oversees the team that supports the graduate student lifecycle from application through graduation, and will have overall responsibility for the programs and students assigned to their subteam. These responsibilities include serving as a liaison among the Graduate School, students and programs; monitoring students’ progress; assist in interpreting policy and ensuring compliance; and serving as a professional resource for academic programs.

Job Open Date

07/17/2026