Graduate Student Services Advisor II - Counseling & Programs

University of Southern California; Glendale (CA); On-site; USD 47,000 - 54,000; Full time

Job summary

The University of Southern California invites applications for a Student Services Advisor II within the Master's Student Services (MSS) team of USC Dornsife. This fixed-term role provides graduate student counseling, supports degree planning, and coordinates events from orientation to commencement.

You will monitor progress, maintain records, advise on requirements, and collaborate with offices across the registrar and financial aid to ensure a smooth academic journey for master's students.

Qualifications

• Bachelor's degree required
• Minimum 3 years in student services and programming with ability to lead
• Knowledge of academic policies and student development theories

Responsibilities

• Provides academic counseling for graduate students.
• Advises on curriculum, course and degree requirements, and graduation counseling and clearance.
• Monitors student academic progress.
• Maintains student records and coordinates registration activities, grading, degree progress, enrollment and transcripts with Registrar.
• Plans and coordinates student events including commencement, orientation, receptions, and award ceremonies.
• Evaluates student problems and refers to appropriate student services office for counseling.
• Serves as advisor to student groups and organizations.
• Maintains currency on policies and regulations pertaining to admissions, financial aid, registration, transfer credit evaluation, course/degree requirements, graduation requirements, petitions and other student services.
• Assists in resolving non-routine problems and provides policy or procedural interpretations.
• Provides leadership and guidance to other student services advisors.
• Performs other related duties as assigned; USC reserves right to modify duties at any time.

Skills

Strong communication

Interpersonal skills

Data analysis

Academic policies knowledge

Student services experience

Higher education experience

Education

Bachelor's degree

Combined experience/education substitute

Master's degree preferred

Doctorate preferred

Job description

The University of Southern California invites applications for a Student Services Advisor II within the Master's Student Services (MSS) team of USC Dornsife. This fixed-term role provides graduate student counseling, supports degree planning, and coordinates events from orientation to commencement.

You will monitor progress, maintain records, advise on requirements, and collaborate with offices across the registrar and financial aid to ensure a smooth academic journey for master's students.