Graduate Programs Student Services Specialist

Zymtronix Catalytic Systems Inc; City of Ithaca (NY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health benefits

Tuition assistance

Job summary

Cornell University is seeking a Student Services Assistant for the ILR Graduate Office in Ithaca, NY. You will support graduate admissions, student services, events, and day-to-day operations in a fast-paced environment.

You will be the first point of contact for students and visitors, coordinating appointments, managing records, and assisting with program administration while upholding confidentiality and compliance standards.

Qualifications

• Associate degree or equivalent experience in an office setting.
• Experience providing professional, confidential customer service.
• Strong written and verbal communication skills.

Responsibilities

• Support graduate admissions, recruitment, and student services activities.
• Coordinate events, orientations, and campus visits.
• Maintain office systems, calendars, and records with discretion.
• Assist with forms, degree planning, and independent study requests.
• Ensure timely processing of purchases and reimbursements.

Skills

Customer service

Written communication

Verbal communication

Interpersonal skills

Organization

Microsoft Office

Discretion with confidential material

Meeting deadlines

Education

Associate degree or equivalent experience

Tools

Microsoft Office Suite

Job description

Cornell University is seeking a Student Services Assistant for the ILR Graduate Office in Ithaca, NY. You will support graduate admissions, student services, events, and day-to-day operations in a fast-paced environment.

You will be the first point of contact for students and visitors, coordinating appointments, managing records, and assisting with program administration while upholding confidentiality and compliance standards.