Graduate Programs Student Services Coordinator

Cornell University; Town of Ithaca (NY); On-site; USD 36,000 - 42,000; Full time

Benefits offered by this job

Health care options

Retirement contributions

Wellness programs

Employee discounts

Job summary

Cornell University’s ILR School seeks a Student Services Assistant IV to support graduate admissions, student services, events, and day-to-day operations on campus in Ithaca, NY.

You will be the first point of contact for students and visitors, help with applications, scheduling, and records, and collaborate across departments to ensure a welcoming, efficient experience.

This onsite role offers hourly pay, a strong benefits package, and opportunities to contribute to a dynamic academic community.

Qualifications

• Associate’s Degree with 2–4 years of office or service experience.
• Ability to cultivate inclusive and equitable working relationships with students, faculty, staff, and community.
• Excellent written and verbal communication, organization, and discretion with confidential information.

Responsibilities

• Serve as primary contact for applicants and prospective students across ILR graduate programs.
• Respond to admissions inquiries, deadlines, and program offerings.
• Review applications for completeness and follow up on missing materials.
• Support admissions processes, tracking, and status updates.
• Coordinate recruitment activities, open houses, and campus events.
• Maintain confidentiality and compliance with university policies.

Skills

Communication

Interpersonal skills

Customer service

Organization

Microsoft Office

Education

Associate’s Degree

Job description

Cornell University’s ILR School seeks a Student Services Assistant IV to support graduate admissions, student services, events, and day-to-day operations on campus in Ithaca, NY.

You will be the first point of contact for students and visitors, help with applications, scheduling, and records, and collaborate across departments to ensure a welcoming, efficient experience.

This onsite role offers hourly pay, a strong benefits package, and opportunities to contribute to a dynamic academic community.