Graduate Programs Admin Specialist (Clerk IV) – Hybrid

UMass Amherst; Amherst (MA); Hybrid; USD 48,000 - 64,000; Full time

Job summary

UMass Amherst's Psychology and Brain Sciences Department is seeking a Clerk IV / Graduate Program Administrative Assistant to coordinate all administrative activities for the four PBS graduate programs (Masters and Ph.D.). The role reports to the Graduate Program Director and supports graduate training, planning, and student services to ensure rigorous academic progress.

You will manage admissions, student records, appointments, newsletters, and events; maintain confidential records, track

Qualifications

• Ability to work independently as well as collaboratively within a team.
• Strong interpersonal and written and verbal communication skills.
• Excellent organizational skills with attention to detail.
• Proficiency with common software: email, word processing, spreadsheets, databases.
• Demonstrated ability to quickly learn and adapt to new systems and technologies.

Responsibilities

• Coordinate daily program administration and student support for PBS graduate programs.
• Manage admissions, recruitment, onboarding, and communication with applicants.
• Maintain confidential academic records and progress tracking; update databases.
• Coordinate graduate student appointments and track grants, teaching/research roles.
• Oversee communications, newsletters, and social media for the graduate program.

Skills

Communication

Organizational skills

Team collaboration

Adaptability

Tech literacy

Education

High School Diploma with 3 years experience

Associate's Degree

Tools

SPIRE

SLATE

Prograds

Kuali

Job description

UMass Amherst's Psychology and Brain Sciences Department is seeking a Clerk IV / Graduate Program Administrative Assistant to coordinate all administrative activities for the four PBS graduate programs (Masters and Ph.D.). The role reports to the Graduate Program Director and supports graduate training, planning, and student services to ensure rigorous academic progress.

You will manage admissions, student records, appointments, newsletters, and events; maintain confidential records, track