Graduate Program Coordinator, Dean's Office - Georgetown University College of Arts & Sciences

Georgetown University; Washington (District of Columbia); Hybrid; USD 48,000 - 88,000; Full time

Benefits offered by this job

Tuition assistance

Work-life balance benefits

Employee discounts

Job summary

Georgetown University seeks a Graduate Program Coordinator to support academic, administrative, enrollment, and communications functions for assigned graduate programs in the College of Arts and Sciences. You will collaborate with faculty, staff, students, alumni, and external stakeholders to advance program goals.

The role oversees recruitment, admissions workflows, and digital outreach, while managing events, budgeting, and daily operations.

Qualifications

• Bachelor's degree required.
• 2-3 years of relevant experience, preferably in higher education.
• Commitment to student success as part of an equitable and diverse community.
• Working knowledge of enrollment management and admissions best practices.
• Exceptional communication skills in writing, editing, public speaking, and customer service.
• Strong analytical, financial, and documentation skills; experience using data to understand historical trends to drive and support decision making, linking strategies to outcomes.
• A self-starter with a proven ability to collaborate and develop best-in-class business models, systems, and procedures to support an exceptional student experience.
• Events management experience.
• An ability to understand the nuanced needs and characteristics of this specialized academic program, and the ability to authentically articulate the unique opportunities and value.
• Understanding of social media and emerging media tools to utilize in recruitment and branding of the program.
• Organized, and proactive; highly responsive, flexible, and adaptable.
• Technical aptitude and the ability to pick up new technology quickly.
• Understanding of appropriate and confidential communication, file management, and storage.

Responsibilities

• Support enrollment management, admissions and merit aid administration.
• Manage marketing and communications to raise program visibility and engagement.
• Provide student and faculty support and coordinate events and program operations.
• Coordinate course scheduling and registration processes.
• Assist with program assessment and reporting and ensure compliance with university policies.

Skills

Enrollment management

Admissions best practices

Communication skills

Data analysis

Event management

Social media

WordPress editing

Google Apps

Adobe Creative Suite

Tech-savvy

Collaboration

Project management

Education

Bachelor's degree

Tools

WordPress

Adobe Creative Suite

Job description

Georgetown University comprises two unique campuses in the nation's capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C.

Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Job Overview

The Graduate Program Coordinator (a one-year renewable term position) is responsible for supporting the academic, administrative, operational, enrollment management, and strategic communication functions of assigned graduate programs within the College of Arts and Sciences. Operating within a matrix reporting structure, the Graduate Program Coordinator reports to the Senior Associate Dean of Graduate Programs with a dotted line to the relevant Program Directors. The position collaborates closely with faculty, university offices, students, alumni, and external stakeholders to advance program goals and operations.

This position serves as a key operational and strategic partner in managing the day-to-day functions of assigned programs, with responsibilities spanning enrollment management, admissions and merit aid administration, marketing and communications, student and faculty support, event coordination, and program operations. The incumbent designs and implements recruitment and yield strategies to support enrollment goals, manages admissions workflows and communications, and oversees digital outreach efforts including website management, social media, marketing materials, and public relations initiatives to raise program visibility and engagement. The role also requires awareness of financial policies, program expenditures, and the operational implications of budget-related decisions associated with events, financial aid, and other program activities.

The Graduate Program Coordinator also supports academic and administrative operations by coordinating course scheduling and registration processes, assisting with program assessment and reporting, supporting research and student engagement activities, and ensuring compliance with university policies and procedures. In addition, the position plans and executes special events such as orientations, commencement activities, academic programming, alumni engagement events, and recruitment initiatives while monitoring budgets and operational logistics.

The role requires strong collaboration, organizational, communication, analytical, and project management skills, as well as the ability to manage multiple priorities in a dynamic academic environment. Duties may also include broader program support functions related to finance, human resources, alumni relations, community development, and other operational needs as assigned by program leadership.

Work Interactions

This position reports to the Senior Associate Dean of Graduate Programs and works closely with the department staff, faculty, and alumni. The incumbent will call, email, and meet with prospective students. They will work closely with all functional areas within the College Dean's Office staff as well as prospective students, current students, alumni, vendors/suppliers, industry connections, and many other audiences. The incumbent will liaise with other Georgetown University offices such as Graduate Admissions, University Registrar, Office of Global Services, Student Financial Services and Financial Affairs and other academic units.

The incumbent should demonstrate a proactive and adaptable approach to their work, remaining responsive to the evolving needs of the program and university community.

Requirements And Qualifications

• Bachelor’s degree required.
• 2-3 years of relevant experience, preferably in higher education.
• Commitment to student success as part of an equitable and diverse community.
• Working knowledge of enrollment management and admissions best practices.
• Exceptional communication skills in writing, editing, public speaking, and customer service.
• Strong analytical, financial, and documentation skills; experience using data to understand historical trends to drive and support decision making, linking strategies to outcomes.
• A self-starter with a proven ability to collaborate and develop best-in-class business models, systems, and procedures to support an exceptional student experience.
• Events management experience.
• An ability to understand the nuanced needs and characteristics of this specialized academic program, and the ability to authentically articulate the unique opportunities and value.
• Understanding of social media and emerging media tools to utilize in recruitment and branding of the program.
• Organized, and proactive; highly responsive, flexible, and adaptable.
• Technical aptitude and the ability to pick up new technology quickly.
• Understanding of appropriate and confidential communication, file management, and storage.

Required Applications Proficiency

• Google Apps
• WordPress or other web editing tools
• Adobe Suite (Acrobat, Photoshop, Illustrator, InDesign, and Premier Pro)

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$47,586.00 - $87,558.13

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Benefits

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

EEO Statement

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf