Graduate Housing Desk Specialist

Massachusetts Institute of Technology; Cambridge (MA); On-site; USD 24,796 - 33,062; Full time

Job summary

Massachusetts Institute of Technology is seeking a Desk Associate for Housing and Residential Services in Cambridge. You will provide administrative and operational support for the graduate residence, collaborating with Housing Operations Managers and staff to deliver customer-oriented service, including check-in and check-outs, mail handling, and visitor management.

In addition, you will assist with Break Officer coverage during staff breaks and vacations, and may cover desk shifts for

Responsibilities

• Provide administrative and operational support for the graduate residence.
• Assist with check-in/check-out processes and guest policies.
• Handle record keeping, mail and package processing, and visitor management.
• Support Break Officer coverage for staff breaks, and desk shifts during vacations, sick time, and emergencies.

Job description

Massachusetts Institute of Technology is seeking a Desk Associate for Housing and Residential Services in Cambridge. You will provide administrative and operational support for the graduate residence, collaborating with Housing Operations Managers and staff to deliver customer-oriented service, including check-in and check-outs, mail handling, and visitor management.

In addition, you will assist with Break Officer coverage during staff breaks and vacations, and may cover desk shifts for