Graduate Employee-Teaching and Learning Center - Office Assistant

Sam Houston State University; Huntsville (TX); On-site; USD 16,531 - 19,286; Part time

Job summary

Sam Houston State University seeks a Student Office Assistant for the Teaching & Learning Center to greet visitors, answer questions, and support daily administrative tasks. You will handle data entry, filing, and document distribution while helping maintain the TLC website and event logistics.

This part-time role offers training and growth within a friendly team, with a focus on confidentiality, accuracy, and collaborative support for TLC programs and campus events.

Qualifications

• Strong written and verbal communication skills.
• Ability to troubleshoot and resolve issues independently.
• Demonstrated ability to work collaboratively in a team environment.
• Familiarity with university campus operations and services.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Commitment to maintaining confidentiality and handling sensitive information.
• Willingness to learn and adapt (growth mindset).
• Strong attention to detail and accuracy.
• Effective critical thinking and problem-solving skills.
• Proactive attitude with the ability to identify and address issues without being prompted.

Responsibilities

• Greet and assist visitors and callers in a friendly, professional manner; answer routine questions about the department and university, or refer individuals to the appropriate resource
• Maintain cleanliness and organization of shared spaces, including the reception area, conference room, and break room
• Perform general office tasks such as data entry, photocopying, filing, and creating/distributing documents, forms, and correspondence
• Assist with updates and content management for the TLC website
• Manage conference room reservations and scheduling
• Monitor and organize office supply inventory and program materials
• Support preparation of materials and presentations for departmental events and meetings
• Assist with event logistics, including setup, teardown, and onsite support during faculty programs, workshops, and other events
• Collaborate with staff on special projects and initiatives
• Provide administrative support for TLC programs, including organizing and filing documents, creating and processing applications, tracking submissions, and assisting in email correspondence
• Perform other duties as assigned

Skills

Communication

Teamwork

Problem-solving

Attention to detail

Adaptability

Confidentiality

Growth mindset

Campus operations knowledge

Time management

Tools

Microsoft Office Suite

Job description

Overview

Minimum 2.5 GPA is required to apply. Student Office Assistants (SA) must work together professionally to ensure office coverage during regular business hours (M-F, 8-5). Twenty (20) hours per week is preferred, but individual schedules may vary from 18-28 hours depending on student and department needs. The Teaching & Learning Center is seeking to hire a Student Office Assistant (SA). The SA is responsible for greeting visitors with a smile and answering a variety of questions about TLC programs, and for adhering to department and institution policies. Training, feedback, and professional development will be consistently provided by the department.

Responsibilities

• Greet and assist visitors and callers in a friendly, professional manner; answer routine questions about the department and university, or refer individuals to the appropriate resource
• Maintain cleanliness and organization of shared spaces, including the reception area, conference room, and break room
• Perform general office tasks such as data entry, photocopying, filing, and creating/distributing documents, forms, and correspondence
• Assist with updates and content management for the TLC website
• Manage conference room reservations and scheduling
• Monitor and organize office supply inventory and program materials
• Support preparation of materials and presentations for departmental events and meetings
• Assist with event logistics, including setup, teardown, and onsite support during faculty programs, workshops, and other events
• Collaborate with staff on special projects and initiatives
• Provide administrative support for TLC programs, including organizing and filing documents, creating and processing applications, tracking submissions, and assisting in email correspondence
• Perform other duties as assigned

Qualifications

• Strong written and verbal communication skills
• Ability to troubleshoot and resolve issues independently
• Demonstrated ability to work collaboratively in a team environment
• Familiarity with university campus operations and services
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Commitment to maintaining confidentiality and handling sensitive information
• Willingness to learn and adapt (growth mindset)
• Strong attention to detail and accuracy
• Effective critical thinking and problem-solving skills
• Proactive attitude with the ability to identify and address issues without being prompted

International Students

International Students – please visit the following website for more information on employment requirements and eligibility. https://www.shsu.edu/dept/global-engagement/international-students-and-scholars/employment.html

EEO Statement

Sam Houston State University is an Equal Employment Opportunity Employer and Smoke/Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, creed, ancestry, marital status, citizenship, color, national origin, sex, religion, age, disability, or protected veteran status. The University takes seriously the initiative to ensure equal opportunity in the workforce and to comply with Title VII as interpreted by the U.S. Supreme Court. Sam Houston State University is an “at will” employer. Employees with a contract will have additional terms and conditions. Security-sensitive positions at SHSU require background checks in accordance with Education Code §51.215.