Graduate Customer Experience Analytics Intern

Highmark Health; Las Vegas (NV); On-site; USD 25,000 - 40,000; Full time

Job summary

United Concordia Dental in Las Vegas is offering a Summer 2027 Customer Experience Analyst Graduate Internship to help graduate students gain hands-on experience in customer experience strategy, digital experience optimization, journey analytics, and experience design within a healthcare organization.

You will collaborate with business leaders, digital teams, marketing, product owners, and analytics partners to analyze customer interactions and identify opportunities to create seamless,

Qualifications

• Bachelor’s degree required.
• Pursuit of a graduate degree in a related field (full or part-time).

Responsibilities

• Analyze voice-of-customer data and customer journeys.
• Support digital experience assessments and SEO optimization efforts.
• Prepare presentations and reports for stakeholders.

Skills

VOC analytics

Journey mapping

Data analysis

User experience research

Education

Bachelor’s degree

Pursuit of a graduate degree in relevant field (full or part-time)

Tools

Adobe Analytics

Job description

United Concordia Dental in Las Vegas is offering a Summer 2027 Customer Experience Analyst Graduate Internship to help graduate students gain hands-on experience in customer experience strategy, digital experience optimization, journey analytics, and experience design within a healthcare organization.

You will collaborate with business leaders, digital teams, marketing, product owners, and analytics partners to analyze customer interactions and identify opportunities to create seamless,