Graduate Admissions & Student Support Coordinator

Lincoln University; Jefferson City (MO); On-site; USD 45,000 - 50,000; Full time

Job summary

Lincoln University in Jefferson City, MO seeks a Student Support Coordinator for graduate and extended studies. This role provides student-centered support across recruitment, inquiry response, application assistance, admissions coordination, onboarding, and persistence to help students move through the process.

You will coordinate onboarding for admitted students, maintain records, and collaborate with Admissions, Financial Services, Registrar, and academic departments to support enrollment

Qualifications

• 1–3 years in higher education, admissions, or student services.
• Experience communicating with students, faculty, staff, and partners.
• Experience with student information/CRM/application systems preferred.
• Strong written, verbal, interpersonal, organizational, and customer service skills.
• Ability to track multiple students, deadlines, and steps accurately.
• Ability to work independently and in teams in a fast-paced environment.

Responsibilities

• Serve as primary student support contact for prospective, admitted, and enrolled students.
• Respond to inquiries on program options, admissions requirements, steps, deadlines, and missing materials.
• Track application progress and maintain records; flag concerns to offices.
• Coordinate onboarding for admitted students and orientation support.
• Provide follow-up outreach to incomplete applications.
• Monitor enrollment and retention; report issues to departments.
• Liaise among Admissions, Financial Services, Registrar, departments, and Graduate Studies.
• Support recruitment, outreach, events, and program information sessions.
• Provide data on inquiries, applications, enrollment, and persistence for planning.
• Identify barriers and suggest improvements to intake and enrollment processes.
• Maintain confidentiality per university policies.
• Perform other duties as assigned.

Skills

Communication

Attention to detail

Organization

Problem solving

Customer service

Tools

CRM systems

Student information systems

Application systems

Job description

Lincoln University in Jefferson City, MO seeks a Student Support Coordinator for graduate and extended studies. This role provides student-centered support across recruitment, inquiry response, application assistance, admissions coordination, onboarding, and persistence to help students move through the process.

You will coordinate onboarding for admitted students, maintain records, and collaborate with Admissions, Financial Services, Registrar, and academic departments to support enrollment