Graduate Admissions Counselor: Enrollment & Prospect Engagement

FMOL Health; Baton Rouge (LA); On-site; USD 40,000 - 52,000; Full time

Job summary

FranU in Baton Rouge is seeking a Graduate Admissions Counselor to independently manage recruitment and admissions from inquiry to enrollment. You will develop outreach strategies, counsel prospective students, review applications, and coordinate communications to advance enrollment goals.

The role requires a Bachelor’s degree, at least one year in higher education admissions or recruiting, and the ability to travel.

Qualifications

• A minimum of one (1) year of experience in Higher Education Admissions or Recruiting, preferred.
• Bachelor’s Degree, required.
• Ability to travel overnight; Ability to lift objects up to 40 pounds; Ability to effectively communicate with prospective students of diverse backgrounds and ages; Demonstrated skills in customer service, collaboration, planning, prioritization and organization.
• Valid Louisiana Driver’s License; If moving to Louisiana, Louisiana Driver’s License is required within 30 days of the start date

Responsibilities

• Mission Engagement
• Graduate Applicant Management and Application Review
• Independently manage an assigned portfolio of prospective and active Graduate applicants from inquiry through enrollment.
• Review applications for completeness and progression through the Admissions process
• Refer exceptions, complex eligibility questions, and matters requiring programmatic or policy interpretation to the Director of Graduate Admissions or appropriate Academic Program
• Prospective Graduate Student Counseling and Communication
• Provide individualized guidance to prospective Graduate students throughout the Recruitment and Admissions process
• Communicate Program requirement, Application procedures, deadlines, and next steps while helping prospective students navigate Admissions-related processes
• Respond to inquiries and exercise professional judgment in resolving routine applicant concerns and identifying matters requiring escalation
• Recruitment Strategy and Prospect Engagement
• Develop and execute assigned Recruitment and Outreach activities designed to increase prospective student engagement and application conversion
• Conduct strategic outreach through phone, e-mail, SMS, virtual communication, and other approved communication channels
• Prioritize follow-up activities based on applicant status, Recruitment goals, Program needs, and Enrollment timelines
• Application Completion and Yield Management
• Manage strategies to move prospective students through key stages of the Graduate Admissions Funnel
• Monitor applicant progression and engagement, identify barriers affecting conversion, and implement appropriate Outreach strategies to improve Application completion and Enrollment outcomes
• Admissions Data Analysis and Information Management
• Pull, organize, review, and analyze Graduate Admissions and Enrollment information to monitor applicant activity, Recruitment outcomes, deposits, and Enrollment confirmations
• Utilize institutional systems and available CRM data to manage assigned recruitment activity and inform daily recruitment decisions
• Recruitment Events and Program Engagement
• Plan, coordinate, and execute assigned Graduate Recruitment activities, including information sessions, Open Houses, recruitments events, and virtual engagement opportunities
• Coordinate communications and prospective student follow-up before and after events and evaluate engagement outcomes to inform future recruitment efforts
• Cross-Functional and Program Collaboration
• Collaborate with Academic Program Leadership, Faculty, Marketing, Operations, and other institutional stakeholders to ensure prospective students receive accurate and timely information
• Communicate emerging applicant trends, recruitment needs, and recurring barriers to the Director of Graduate Admissions and appropriate stakeholders
• Recruitment Process Improvement and Special Projects
• Identify opportunities to improve assigned Recruitment and Admissions processes, applicant communication, and prospective student engagement
• Independently manage assigned projects and initiatives and recommend process improvements based on applicant feedback, recruitment outcomes, and observed operational needs
• Other Duties as Assigned
• Perform other duties and assume additional responsibilities consistent with the scope and purpose of the position and in support of institutional enrollment and strategic objectives

Skills

Customer service

Communication

Collaboration

Planning

Organization

Education

Bachelor's Degree

Job description

FranU in Baton Rouge is seeking a Graduate Admissions Counselor to independently manage recruitment and admissions from inquiry to enrollment. You will develop outreach strategies, counsel prospective students, review applications, and coordinate communications to advance enrollment goals.

The role requires a Bachelor’s degree, at least one year in higher education admissions or recruiting, and the ability to travel.