Graduate Admissions Counselor

The University of Tampa; Tampa (FL); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

FREE Tuition

Generous paid leave

Wellness initiatives

Health Reimbursement Account (100%)

Short & Long Term Disability Insurance

Job summary

The University of Tampa is seeking a Graduate Admissions Counselor to support admissions for its graduate programs. You will engage prospective students, conduct information sessions, and guide applicants through the enrollment process while maintaining accurate records.

Responsibilities include reviewing applications, following up with candidates, and collaborating with staff to meet enrollment goals. A professional, team-oriented attitude and strong communication skills are essential.

Qualifications

• Bachelor's degree required.
• Strong public relations and customer service skills.
• Proficiency in MS Office and web applications required.
• Professional and enthusiastic attitude.
• Ability to work independently and in a team.
• Excellent writing and communication skills.
• Familiarity with Workday or willingness to learn.

Responsibilities

• Serve as the university liaison for interested and prospective students for various graduate programs.
• Provide strong follow up with students through heavy phone outreach and in person meetings.
• Market and recruit graduate programs to meet enrollment goals; advise on application procedures.
• Present program and university information to students in online and in-person sessions.
• Review applications for admission and ensure accuracy before submission.
• Manage all documentation required for applicants.
• Collaborate with operations staff to expedite processing and maintain electronic profiles.
• Assist leadership with growth of the incoming class quantity and academic profile.

Skills

Public relations

Customer service

Cultural sensitivity

Public speaking

Written communication

Time management

Teamwork

Education

Bachelor's degree

Tools

MS Office

Workday

Job description

Position Details

The Office of Admissions for Graduate and Continuing Studies at the University of Tampa has an open position for a Graduate Admissions Counselor. The counselor will perform routine and non-routine duties requiring high proficiency for admissions work. This position reports to the Director of Graduate and Continuing Studies, Admissions with a dotted line to the Director of Enrollment Management.

Responsibilities

1. Serve as the university liaison for interested and prospective students for various graduate programs for the university.
2. Provide strong follow up with students through heavy phone outreach and in person meetings.
3. Serve as the university's marketer and recruiter of graduate programs to meet targeted enrollment goals. Advise prospective students about application and enrollment procedures for the University.
4. Present program and university information to students in both online and public information sessions.
5. Review applications for admission and ensure accuracy before submitting them to the committee.
6. Manage all documentation required for applicants.
7. Work closely with operations staff to expedite application processing personally as needed. Maintain strong record keeping in student information system to create a complete electronic profile of each recruited student.
8. Assist the Director of Graduate and Continuing Studies, Admissions with other duties that will benefit the growth and development of the incoming class quantity and academic profile.

Qualifications

1. Bachelor's degree required.
2. Superior public relations, customer service, and cultural sensitivity skills, as well as public speaking skills.
3. Good computer skills with proficiency in MS Office products and web applications required.
4. Convey a professional and enthusiastic attitude.
5. Ability to serve as part of a team and demonstrate a proven ability to establish priorities and work independently.
6. Excellent writing, organizational and communication skills, as well as the ability to establish priorities and manage time wisely.
7. Knowledge of or the ability to learn quickly University of Tampa software programs such as Workday and Microsoft Office.
8. Willingness to embrace new technologies and innovative organizational practices.

Required Attachments

1. Cover Letter
2. Resume

Work Schedule

Monday through Friday from 8:30 a.m. to 5:00 p.m.

Summer: Monday through Thursday from 8:00 a.m. to 5:30 p.m.

Some nights and weekends are required for special events.

Benefits

• FREE Tuition
• Generous paid leave
• Wellness initiatives
• 100% Employer-Funded Health Reimbursement Account
• 100% Employer-Paid Short & Long Term Disability Insurance
• 100% Employer-Funded Employee Assistance Program
• Discounted On-Campus Dining Meal Plans
• FREE On-Campus Parking
• Access to Campus Amenities
• Fitness Center
• Pet Insurance
• Flexible Spending Accounts
• And more!

Background Check Requirements

Finalists may be required to submit to a criminal background check. Some positions may also require a motor vehicle report and/or a credit report.

Additional Information

This description is intended to be generic in nature. It is not to determine specific duties and responsibilities for any particular position. Essential functions and overtime eligibility may vary based on the specific task assigned to the position.

University Culture

Valuing the community’s international heritage, The University of Tampa attracts students, faculty, and staff from around the world with diverse backgrounds to facilitate intercultural awareness and understanding. The University is committed to the development of each student to become a productive and responsible citizen.

Visa Sponsorship

The University of Tampa may consider Visa sponsorship for full-time Faculty tenure track and continuing term positions.