Graduate Admissions Counselor

University of Indianapolis; Indianapolis (IN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established institution is seeking a Graduate Admissions Counselor to enhance access to education. This role involves engaging with prospective students, developing strategic recruitment plans, and delivering outstanding service. The ideal candidate will thrive in a fast-paced environment, possess strong organizational and communication skills, and demonstrate a commitment to ethical practices. Join a vibrant community that values creativity and teamwork, while enjoying a competitive benefits package and a supportive work environment.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Tuition Discount

Retirement Savings Plan - 403B

Paid Vacation and Sick Time

Employee Discounts & Services

Free Parking

Onsite Health & Wellness Center

Qualifications

• Experience in customer service, especially in recruitment and presentations.
• Strong organizational skills and attention to detail are essential.

Responsibilities

• Provide exceptional customer service while managing recruitment efforts.
• Develop and execute recruitment plans in collaboration with leadership.

Skills

Customer Service

Relationship Building

Presentation Skills

Organizational Skills

Communication Skills

Education

Bachelor's Degree

Tools

CRM System

Predictive Modeling

Job description

Job Description

The Graduate Admissions Counselor plays a pivotal role in supporting access to higher education by engaging with prospective students and guiding them through the enrollment process. As a representative of the University of Indianapolis, you will develop strategic recruitment plans, foster relationships with community partners, and deliver exceptional service to a diverse student population. This position is ideal for a highly organized, enthusiastic individual who thrives in a fast-paced environment and values student-centered service.

Responsibilities

Provide first-class customer service while managing multiple recruitment and outreach efforts.

Meet with prospective students to discuss graduate programs, the application process, and financial aid options.

Develop and execute recruitment plans in collaboration with university leadership.

Represent the university at on- and off-campus events, including fairs and conferences.

Conduct presentations for individuals and groups to promote the university and its programs.

Build and maintain relationships with undergraduate institutions, community colleges, and other recruitment partners.

Utilize technical resources and predictive modeling to inform admissions strategies.

Evaluate student applications and academic credentials in accordance with university policies.

Use the CRM system to track interactions, maintain data integrity, and process admissions decisions.

Demonstrate ethical, responsible behavior and contribute to a positive team environment.

Travel and work evenings or weekends as needed.

Experience

Qualifications:

• Previous experience in customer service is required, with preference for roles involving relationship building, recruitment, or presentations.
• Proven ability to assess and address individuals' interests and needs is preferred.
  
  

Education

• Bachelor’s degree required.
  
  

Additional Requirements

• Valid driver’s license with an acceptable driving record.
• Ability to travel and work non-traditional hours when necessary.
• High energy, attention to detail, and strong organizational skills.
• Excellent communication and cross-cultural interpersonal skills.
• Ability to work independently and collaboratively as part of a team.
• Demonstrated commitment to ethical and student-centered practices.
  
  

Company Description

Become a Greyhound! The University of Indianapolis is a private, liberal arts university and home to a close-knit community of more than 700 faculty and staff supporting 5,600 undergraduate and graduate students on our main campus. We offer an inclusive work environment where your individual contributions will be recognized and rewarded and the University’s motto, “Education for Service,” provides the foundation for all our work.

Situated on 65 acres in the University Heights neighborhood and just minutes from downtown Indianapolis, UIndy’s campus is close to all of the cultural, shopping, sports, and recreational amenities you’d expect in the 13th-largest city in the United States. Want to cheer on your Hounds when they play their rivals in the Great Lakes Valley Conference? UIndy employees and their families enjoy free admission to home sporting events, and many arts and cultural events on campus are free for employees as well. The University is proud to offer a competitive total rewards package, including a generous time off policy, ensuring you can enjoy your time outside of work as you wish.

If you’re interested in joining our dynamic environment and experiencing hard work, creativity, and teamwork, we welcome your application.

The University of Indianapolis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, age, color, religion, national origin, disability, citizenship status, military status, marital status, sexual orientation, gender identity, or gender expression. The University of Indianapolis does not discriminate on the basis of sex in its educational programs and activities, including employment and admission as required by Title IX.

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Life Insurance
• Tuition Discount
• Retirement Savings Plan - 403B
• Paid Vacation and Sick Time Accruals
• Paid Holiday time and additional University days off
• Employee Discounts & Services
• Free Parking
• Onsite Health & Wellness Center
  
  

For more information about the benefits of being a staff member at UIndy, visit our Benefits site.