Admissions Advisor ASC (Remote)

Post University; Connecticut; Remote; USD 40,000 - 60,000; Full time

Job summary

Post University is seeking Admissions Advisors to join their remote team. The role involves advising students on enrollment, maintaining ethical standards, and providing excellent customer service. Candidates should have a Bachelor's degree and relevant experience, with strong communication and problem-solving skills.

Benefits

Medical benefits

Dental benefits

401(k)

Tuition benefits

Qualifications

• 3-5 years related experience in admissions counselling or inside sales preferred.
• Ability to write concisely and express thoughts clearly.
• Strong oral and written communication skills.

Responsibilities

• Conduct interviews to qualify candidates and present program offerings.
• Uphold ethical standards in providing information to prospective students.
• Assist students in their transition into school.

Skills

Communication

Customer Service

Problem Solving

Interpersonal Skills

Organizational Skills

Education

Bachelor’s degree

Job description

American Sentinel at Post University is seeking Admissions Advisors – ASC (full time-remote) to join our team

Who We Are

Post University is a thriving organization with an unfolding, amazing success story centered on one mission –changing the lives of its students and associates.Our approach is simple, authentic, and unique. At Post University, each day begins and ends with a demonstration of distinct behaviors unique to our culture and way of life. Our team of passionate professionals daily embraces a culture that celebrates bold ideas, supports individual growth, and puts our students at the heart of everything we do.

For more than 130 years, Post has focused on student success, with thousands of students in online, main campus, undergraduate, and graduate programs. We continuously seek unique talents to lead us in serving our students and each other. Our team boasts diverse backgrounds and expertise, enriching our decision-making with multiple perspectives. Post University currently offers the opportunityto work remotely in the following states: Alabama, Alaska, Arizona, Arkansas, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi,Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia,Washington, West Virginia, Wisconsin, Wyoming, and District of Columbia.

JOB SUMMARY:

Under the guidance of the Director Admissions, Assistant Director Admissions, and the Team Lead, the admissions advisor is responsible for systematically and ethically advising students regarding enrollment into the institution, working within the standards and guidelines established by the institution.This is a remote opportunity.

Remote Work Requirements:

• This position offers the option to work remotely. Candidates must connect equipment directly to their home router (Post provides a 50-foot ethernet cable; no wireless connections). Minimum internet requirements include 25 Mb download speed, 15 Mb upload speed, and latency below 40 for reliable audio quality. Test your speed atspeedtest.net (select Boston, MA–Comcast).
• Candidates are responsible for ensuring their internet meets these standards before the start date. A dedicated, quiet home workspace free from distractions is also required.

ESSENTIAL ACCOUNTABILITIES:

• Conducts phone, email, or text interviews to qualify candidates, present features and benefits of the program offerings and prepare the student to start courses.
• Upholds the highest standard of ethics and truthfulness in providing information to prospective students regarding educational programs, educational costs, and payment options.
• Effectively addresses students’ concerns and assists them in their transition into school.
• Accurately presents the responsibility of the student as to what it takes to successfully start school, be successful in school, and graduate.
• Maintains full knowledge of the institution catalog and website to be able to fully explain all course offerings and to select a program which best fits each student’s needs and goals.
• Fully understands the tuition financing options and sources including in-house financing, military, and company reimbursement.
• Fully understands and explains the student’s responsibilities and is conveying basic program eligibility requirements.
• Communicate with other departments to convey the needs of each individual student.
• Solicits referrals from all prospective students.
• Participates as a team player.
• Follows up on all student inquiries in a prompt manner to provide excellent customer service to meet the needs of each prospect.
• Other duties as assigned.

JOB KNOWLEDGE AND EXPERIENCE:

• Bachelor’s degree and three to five years related experience and/or training; or equivalent combination of education and experience.
• Prior experience in admissions counselling or inside sales a plus.
• Ability to write concisely, express thoughts clearly and develop ideas in a logical sequence
• Ability to communicate effectively both orally and in writing.
• Ability to give written and oral instructions in a precise, understandable manner.
• Ability to establish and maintain harmonious working relationships with others and to deal tactfully with others.
• Ability to exercise discretion in handling confidential information.
• Ability to multi-task and prioritize tasks while respecting deadlines.
• Strong oral and written communications skills.
• Strong interpersonal and organizational skills Strong customer service orientation.

COMPETENCIES the ability to do something successfully or efficiently:

Professional Integrity – Shares complete and accurate information. Maintains confidentiality and meets own commitments. Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Adheres to organizational policies and procedures.

Dependability – Follows instructions, responds to management directions; takes responsibility for own actions, keeps commitments, completes tasks on time or notifies appropriate person with an alternate plan.

Ethics – Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organization values. Follows policies and procedures; completes administrative tasks correctly and on time; supports organization’s goals and values.

Communication – Has proven writing and editorial skills. Speaks and writes clearly, informatively, and persuasively in positive or negative situations; varies style to meet needs; listens and gets clarification; responds well to questions; demonstrates group presentation skills; presents data effectively.

Problem Solving – Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Professionalism – Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.

Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and Thoroughness.

As a member of our Post University team, the individual will share in a 135-year tradition of helping people achieve their personal and professional goals. Located in Waterbury, Connecticut, Post University has a vibrant campus and an excellent online program. The University offers a competitive salary and benefits package that includes medical, dental, 401(k) and tuition benefits.

Interested candidates should forward cover letter, resume, and three references to Post University Associate Experience.

Disclaimer: This opportunity may be withdrawn and/or amended.

Post University is an equal opportunity employer.

At Post, we embrace differences. We thrive on diversity. We believe our distinctions make us better educators, leaders, and simply better in every way possible. We gladly comply with all applicable laws. We do not discriminate because of sex, sexual orientation, age, race, color, religious creed, marital status, national origin, ancestry, disability, handicap or other legally protected status.

Post University's team members come from various backgrounds, experiences, and expertise. Each perspective helps us collectively evaluate situations from every angle for the best decision-making process available. This is the heart of our culture of continuous improvement, innovation, and collaboration.