Admissions Coordinator: Front‑Line Support & Outreach

Yeshiva University; New York (NY); On-site; USD 34,000 - 41,000; Part time

Job summary

The Katz School of Science and Health at Yeshiva University is seeking part‑time admissions assistant to serve as the welcoming first contact for prospective students. Based at the Katz School’s Beren Campus in Midtown Manhattan, you will handle inquiries, schedule appointments, review transcripts, and document interactions across CRM systems.

Ideal candidates have a bachelor’s degree and strong written and verbal communication skills, with experience in customer service or admissions.

Qualifications

• Bachelor’s degree required.
• Customer service, call center, admissions, enrollment, or related experience required.
• Higher education experience preferred.
• Strong written and verbal communication skills.
• Friendly, patient, and informative approach to working with prospective students and applicants.
• Highly organized, detail‑oriented, and able to manage multiple inquiries and follow‑up tasks.
• Strong attention to detail and ability to interpret academic records and prerequisite requirements.
• Comfortable working across phone, email, text, chat, and CRM systems.

Responsibilities

• Respond to prospective student and applicant inquiries by phone, email, text, and chat.
• Provide accurate, timely, and informative responses about programs, admissions processes, and next steps.
• Triage questions and issues, connecting students with the appropriate admissions or academic team member when needed.
• Schedule appointments with admissions advisors based on students’ questions, needs, and availability.
• Conduct transcript reviews and evaluate prerequisite coursework as needed.
• Document interactions and maintain accurate records in the CRM.
• Follow up with prospective students and applicants as appropriate.
• Provide a welcoming, professional, and service‑oriented experience at every stage of the admissions journey.

Skills

Customer service

Call center

Admissions

Enrollment

Written communication

Verbal communication

Organized

Attention to detail

CRM systems

Education

Bachelor’s degree required

Tools

CRM systems

Phone/email/chat

Job description

The Katz School of Science and Health at Yeshiva University is seeking part‑time admissions assistant to serve as the welcoming first contact for prospective students. Based at the Katz School’s Beren Campus in Midtown Manhattan, you will handle inquiries, schedule appointments, review transcripts, and document interactions across CRM systems.

Ideal candidates have a bachelor’s degree and strong written and verbal communication skills, with experience in customer service or admissions.