Graduate Admissions Advisor: Accelerate Student Success

Post University; Waterbury (CT); On-site; USD 42,000 - 64,000; Full time

Job summary

Post University is seeking a Graduate Admissions Advisor for its Accelerated Degree Program in Waterbury, CT. The role focuses on responding to inquiries about online and evening/weekend graduate programs with a strong emphasis on customer-focused service and sales skills.

The ideal candidate will have a Bachelor’s degree (Master’s preferred), experience in higher education admissions, and excellent communication, listening, and relationship-building abilities.

Qualifications

• Bachelor’s degree required; Master’s Degree preferred or in progress.
• Experience in higher-education admissions and/or recruiting with a consultative sales approach is desired.
• Prior sales, call center, customer service, and/or marketing experience is a plus.
• Superior relationship building, teamwork, and communication skills, including an excellent phone presence.
• Excellent organizational and interpersonal skills.
• Proficiency in PC and database software, and Microsoft Office.
• Ability to multi-task in a team-oriented, dynamic environment.

Responsibilities

• Promptly respond to student inquiries regarding Post University and program offerings.
• Conduct mostly telephone and occasional in-person interviews to help prospective students choose online degree programs.
• Record enrollment results in the database to ensure excellent service throughout enrollment.
• Coordinate with Financial Aid and other departments to assist students with financing and advising needs.
• Participate in student registrations and activities to promote retention and success.
• Meet or exceed enrollment goals and participate in weekly team meetings.

Skills

Communication skills

Sales experience

Customer service

Phone presence

Microsoft Office

Organization

Teamwork

Education

Bachelor's degree

Master's degree preferred

Tools

Microsoft Office

Database software

Internet applications

Job description

Post University is seeking a Graduate Admissions Advisor for its Accelerated Degree Program in Waterbury, CT. The role focuses on responding to inquiries about online and evening/weekend graduate programs with a strong emphasis on customer-focused service and sales skills.

The ideal candidate will have a Bachelor’s degree (Master’s preferred), experience in higher education admissions, and excellent communication, listening, and relationship-building abilities.