Graduate Administrative Program Coordinator

The University of Texas at Austin; Utah; On-site; USD 55,000 - 70,000; Full time

Benefits offered by this job

Competitive health benefits

Vision, Dental, Life, and Disability

Paid vacation, sick leave, and holidys

Retirement plan (TRS)

Tuition assistance

Access to UT libraries/museums

Staff shuttle and transit discounts

Training and conference opportunities

Job summary

The University of Texas at Austin's James A Michener Center for Writers seeks a Graduate Administrative Program Coordinator to administer and coordinate the graduate degree program and provide office support. You will manage records, front-desk operations, admissions communications, and degree progress activities, enabling a smooth student experience.

You will advise students, coordinate registrations, and assist committees; strong Excel/Outlook/Word skills and attention to detail are essential.

Qualifications

• Bachelor’s Degree and three years’ experience.
• Demonstrated strong and consistent in-person attendance.
• Proficiency with Microsoft Excel, Outlook, and Word.
• Competencies: Ability to organize, prioritize, multi-task and meet deadlines.
• Strong accuracy and attention to detail, initiative skills, ability to follow directions, and critical thinking.
• Effective and responsive communication.
• Excellent interpersonal skills and ability to positively interact and clearly communicate with supervisor, co-workers and all constituents including outside vendors, faculty, staff, and students.
• Demonstrated ability to prioritize tasks and work independently to complete those tasks.

Responsibilities

• Program Administration: Maintains centralized program records, templates, and documentation. Prepare/maintain statistical reports. Prepare annual student handbook updates. Supports program reviews.
• Communications and Daily Operations: Serve as primary full-time front desk representative for the Dobie House. Welcome guests, answer phones, deliver mail and respond to routine questions.
• Admissions and Recruitment: Primary contact for graduate student applicant communications; coordinate admissions screeners’ training and access to files; plan Admissions Committee meetings.
• Advising and Degree Progress: Maintain graduate coordinator desktop and degree audit system; advise students and oversee enrollment and progress toward degree; coordinate course registration and petitions.
• Other duties as assigned.

Skills

Excellent communication

Strong organizational skills

Attention to detail

Ability to multitask

Education

Bachelor’s Degree and three years’ experience

Tools

Microsoft Excel

Outlook

Word

Job description

Graduate Administrative Program Coordinator — Hiring Department: James A Michener Center for Writers — Position Open To: All Applicants — Weekly Scheduled Hours: 40 — FLSA Status: Exempt from FLSA — Earliest Start Date: Dec 07, 2026 — Position Duration: Expected to Continue — Location: UT MAIN CAMPUS

Job Details

General Notes The James A. Michener Center for Writers is one of the top five graduate creative writing programs in the world. Administered under the Office of Academic Affairs and reporting to the Executive Vice President and Provost, the Michener Center can receive upwards of over 1000 applications a year and accepts fewer than 1% of applicants. The program spans three years and offers 12 fellows each year unparalleled funding. The extraordinary faculty and alumni have received honors from the Pulitzer Prizes, the National Book Foundation, Oprah’s Book Club, and many others. Located in the historic J. Frank Dobie House, the Michener Center for Writers is a jewel in the crown of UT Austin, and its faculty and fellows are crafting literary art that reaches national and international audiences. You will be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you are the type of person that wants to know your work has meaning and impact, you will appreciate working in our department and for UT Austin.

• Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%)
• Vision, Dental, Life, and Disability insurance options
• Paid vacation, sick leave, and holidays
• Teachers Retirement System of Texas (a defined benefit retirement plan)
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Training and conference opportunities
• Tuition assistance
• Athletic ticket discounts
• Access to UT Austin's libraries and museums
• Free rides on all UT Shuttle and Capital metro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be eligible to work in the US on a full-time basis for any employer without sponsorship.

Purpose

To administer and coordinate the Michener Center for Writers graduate degree program and provide office support. Responsible for coordinating all phases of graduate degree activities.

Responsibilities

• Program Administration: Maintains centralized program records, templates, and documentation. Prepare/maintain statistical reports. Prepare annual student handbook updates. Supports program reviews. Keep up to date with University requirements and procedures, maintain required authorizations, and attend process training sessions as needed.
• Communications and Daily Operations: Serve as primary full-time front desk representative for the Dobie House. Act as initial point of contact for visitors and students, including welcoming guests, answering telephones, delivering mail, and responding to routine questions. Coordinate use of conference/office rooms and assist with maintaining office supplies, setting up student mailboxes, and distributing mail. Review MCW email account and respond or route to appropriate staff as needed. Check in/out MCW library books. Report facilities and maintenance issues as needed. Provide information to the Director, Assistant Director, MCW staff, and relevant individuals and committees on University policies, individual students, and other departmental matters as needed. Maintain effective communications with and act as a liaison between Michener Center students and the Office of Graduate and Post-doctoral Studies, and graduate coordinators and faculty in other departments for student course needs. Collaborate effectively with MCW staff to ensure business operations are met and MCW student and faculty experience is supported.
• Admissions and Recruitment: Serves as primary contact for graduate student applicant communications providing consistent and professional information. Process/organize applicant materials: Coordinate admissions screeners’ training and access to application files and facilitate screener payments. Facilitate faculty committee access to admissions databases and spreadsheets. Plan/attend Admissions Committee meetings; counsel faculty on applicant information, prepare/submit fellowship applications to Admissions Office, maintain correspondence with applicants and referees; Support admission committee’s recruitment efforts including planning student recruiting visits, group meals, faculty/student introductions, process related RTAs and travel reimbursements. Manage communications with incoming students to ensure they have up-to-date information on managing their first semester at UT, including directing international admits to resources, facilitate insurance and stipend payments are available in a timely manner. Plan and present at MCW new student orientation.
• Advising and Degree Progress: Maintain Graduate Coordinator desktop and degree audit system. Advise students and oversee issues regarding enrollment and University requirements for progress toward degree. Monitor and ensure that every student completes degree milestones on-time, and is aware of their graduation requirements. Compile list of potential classes for MCW fellows each semester from around the university, provide course registration and notification to students of enrollment bars. Advocate for and coordinate class registration with outside departments as needed. Facilitate add/drops, late registration, grade changes; liaise with University offices to obtain approvals for petitions as required. Coordinate thesis defense meetings. Provide guidance and administrative support MCW course, meetings, and events support: Responsible for departmental course scheduling via Class Manager. Provide onsite coordination/support for classes, WRT faculty office hours, and student/faculty meetings scheduled at J. Frank Dobie House. Ensure that audiovisual aids and related equipment needs are met for WRT courses. Responsible for course instructor surveys. Assume primary responsibility for ensuring that grades are entered prior to deadline each semester. Process grade changes, contacting students and faculty as needed. Plan and coordinate Graduate Studies Committee meetings and questionnaires, take meeting minutes. Attend and assist with MCW student readings and graduation functions each year including set up and break down of event space. Attend and assist with other program events as required.
• Other duties as assigned.

Required Qualifications

• Bachelor’s Degree and three years’ experience
• Demonstrated strong and consistent in-person attendance.
• Proficiency with Microsoft Excel, Outlook, and Word
• Competencies: Ability to organize, prioritize, multi-task and meet deadlines.
• Strong accuracy and attention to detail, initiative skills, ability to follow directions, and critical thinking.
• Effective and responsive communication.
• Excellent interpersonal skills and ability to positively interact and clearly communicate with supervisor, co-workers and all constituents including outside vendors, faculty, staff, and students.
• Demonstrated ability to prioritize tasks and work independently to complete those tasks.
• Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• Graduate coordinator experience.
• Experience with Class Manager, Canvas, EASI, Course Scheduler, FASET, My CIS.
• Experience with scholarship processing.
• Advance skills in the use of Microsoft Office applications including Excel.
• Knowledgeable of university resources, policies, and procedures especially related to graduate education.
• Demonstrated agility with change management and working in a fast-paced environment with competing deadlines.

Salary Range

$55,000 + depending on qualifications

Work Conditions

Work is performed in a standard office environment. Repetitive use of keyboard at workstation. Lifting and moving up to 50 lbs. Periodic travel and work outside standard business hours may be required.

Required Materials

Resume/CV 3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following: E-Verify Poster (English and Spanish) [PDF] Right to Work Poster (English) [PDF] Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act) under the provisions. If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031. The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

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Comments and Inquiries

Email comments to [e-mail]. For questions or concerns regarding equal opportunity only, contact Equal Opportunity Services. Additional information for applicants can be found on the Human Resources web page: Applying for Employment. For more job information, call the Human Resource Service Center at [phone], or toll-free at [phone]. UT Austin is a Tobacco-free Campus