GPS HST Delivery management Engineer III

PowerToFly; Pennsylvania; On-site; USD 90,000 - 130,000; Full time

Job summary

Deloitte GPS Government & Public Services (GPS) is seeking a Delivery Management Engineer III on the GPS HST Technology team to drive delivery and execution across engagements for federal, state, and local government clients. This role emphasizes strategy, analytics, and operations to improve service delivery and constituent outcomes.

You will engage in leading workstreams, ensuring quality, and building professional relationships while managing multiple tasks in a fast-paced environment.

Qualifications

• 7+ years of consulting and/or industry experience.
• Experience with state public assistance systems for eligibility and case management.
• Experience supporting State clients in eligibility determination, benefits calculation/issuance, and information management.
• Bachelor's degree.
• Ability to travel 0-20% on average.
• Limited immigration sponsorship may be available.

Responsibilities

• Support Implementation and Operations Management best practices while taking ownership of tasks and guiding junior professionals.
• Lead/participate in workstreams on Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance.
• Contribute to deliverables and review others' work for quality and accuracy.
• Understand the client environment and overall project scope.
• Manage client and team value-creation activities.

Skills

Independent work

Communication skills

Detail oriented

Relationship building

Project leadership

Multitasking

Professional demeanor

Deadline oriented

Education

Bachelor's degree

Job description

Our Deloitte Customer team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce.

Work you'll do

As a Delivery Management Engineer III on the GPS HST Technology team, you will be responsible for:

• Support Implementation and Operations Management best practices while taking ownership of tasks and/or project workstreams and guiding more junior professionals
• Support and/or lead workstreams on engagements related, but not limited, to Systems Implementation, Operations & Maintenance, Helpdesk Operations and Software Application Development & Maintenance
• Contribute to deliverables and review the work of others for quality and accuracy
• Demonstrate an understanding of the client environment and overall project scope
• Responsible for the client and team management including value creation activities

A successful candidate would possess these skills:

• Ability to work independently and collaborate as part of a team
• Effective written and verbal communication skills
• Meticulous attention to detail and quality of work product
• Ability to build and sustain professional relationships
• Ability to lead projects or workstreams
• Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
• Strong interpersonal skills and professional demeanor
• Ability to meet deadlines

The team

Deloitte's Government and Public Services (GPS) practice is designed for impact. Serving federal, state, and local government clients, as well as public higher education institutions, the team brings experience in strategy, technology, and operations to help clients address complex mission challenges. Within this environment, GPS HST Technology professionals support programs that improve service delivery, operational effectiveness, and constituent outcomes.

Qualifications

• 7 + years of consulting and/or industry experience
• Current state public assistance system experience that supports eligibility and benefits determination and case management
• Experience supporting State client(s) in one or more of the following areas: eligibility determination, benefits calculation, benefits issuance, and/or information management
• Bachelor's degree
• Ability to travel 0 - 20%, on average, based on the work you do and the clients and industries/sectors you serve
• Limited immigration sponsorship may be available

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.