GPS/GNSS Applications Engineer — RF & Field Solutions

Keysight Technologies; Raleigh (NC); On-site; USD 79,000 - 131,000; Full time

Benefits offered by this job

Medical, dental and vision

401(k) Plan

Paid Holidays

Flexible Time Off

Tuition Reimbursement

Job summary

Keysight Technologies in the United States is seeking an Applications Engineer to deploy, support, and optimize GPS/GNSS test solutions for customers. You will combine hands-on RF troubleshooting with customer engagement to solve real-world challenges and collaborate with hardware and software engineering teams to improve products.

This role offers opportunities to develop technical training, create application content, participate in user conferences, and advance your career.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Physics, or another related engineering discipline.
• Typically 2+ years of hands-on engineering experience, including internships or relevant industry experience.
• Hands-on experience with RF test and measurement equipment, including Spectrum analyzers, Signal generators, Power meters.
• Strong RF troubleshooting, analytical, and problem-solving skills.
• Experience troubleshooting hardware, software, and system configuration issues.
• Ability to obtain and maintain a U.S. security clearance.
• Willingness to travel up to 25% domestically, with occasional international travel.
• U.S. citizenship required due to federal customer requirements.

Responsibilities

• Serve as the primary technical resource for customers after product deployment, providing timely support via phone, remote sessions, and onsite visits.
• Diagnose, replicate, troubleshoot, and resolve hardware, software, and system configuration issues involving GPS/GNSS and RF test solutions.
• Guide customers through system setup, test configuration, and best practices to ensure the successful deployment and operation of Keysight's GPS/GNSS test solutions.
• Support installation, system integration, upgrades, and onsite technical assistance for mission‑critical customer environments.
• Collaborate with hardware and software engineering teams to troubleshoot complex technical issues, communicate product defects, and recommend product enhancements based on customer feedback.
• Act as the voice of the customer by identifying trends, documenting recurring issues, and providing technical insights that influence product quality, usability, and future development.
• Create customer‑focused technical content, including application notes, knowledge articles, training materials, and instructional videos that improve the customer experience and reduce support requests.
• Deliver technical presentations, demonstrations, and hands‑on training during customer visits, user conferences, and other technical events.
• Document and manage customer support cases using Salesforce and other support tools, maintaining accurate records of issues, resolutions, and customer communications.
• Build strong customer relationships through technical expertise, professionalism, and a commitment to delivering exceptional customer experience.
• Travel up to 25% domestically, with occasional international travel for training or business needs.

Skills

RF troubleshooting

Customer engagement

Analytical thinking

Communication skills

Team collaboration

Travel readiness

Education

Bachelor's degree in Electrical Engineering

Tools

Spectrum analyzers

Signal generators

Power meters

Job description

Keysight Technologies in the United States is seeking an Applications Engineer to deploy, support, and optimize GPS/GNSS test solutions for customers. You will combine hands-on RF troubleshooting with customer engagement to solve real-world challenges and collaborate with hardware and software engineering teams to improve products.

This role offers opportunities to develop technical training, create application content, participate in user conferences, and advance your career.