GPO Contracts & Compliance Specialist

Sysco LABS; United States; Hybrid; USD 52,000 - 78,000; Full time

Job summary

Sysco is seeking a Specialist, GPO Administration to ensure accurate, timely processing of customer contracts and GPO affiliations. You will enter MSAs, renewals, amendments into Icertis and Open Text, and maintain data across systems with strong attention to compliance and customer experience.

You will collaborate with Sales, Legal, Operations and Customer Success to balance policy with customer needs, handle escalations, and drive process improvements in a high-volume, SLA-driven environment.

Qualifications

• Bachelor’s degree in business administration, or related field of study or job experience, preferred
• HS diploma required

Responsibilities

• Enters customer contracts including MSAs, renewals and amendments into Icertis and Open Text.
• Ensure GPO contract and affiliation data is accurately recorded in internal systems.
• Monitor compliance with contractual terms and GPO program requirements.
• Support internal audits and reporting related to contracts and affiliations.
• Identify and implement process improvements to enhance operational efficiency.
• Respond to internal inquiries related to customer agreements and GPO membership status.
• Provides training and support to colleagues related to contract management and GPO administration.

Skills

CRM platforms

Salesforce

Microsoft Office

Data entry

Analytical skills

Education

Bachelor’s degree

HS diploma

Tools

AS400

Mainframe data entry

Job description

Sysco is seeking a Specialist, GPO Administration to ensure accurate, timely processing of customer contracts and GPO affiliations. You will enter MSAs, renewals, amendments into Icertis and Open Text, and maintain data across systems with strong attention to compliance and customer experience.

You will collaborate with Sales, Legal, Operations and Customer Success to balance policy with customer needs, handle escalations, and drive process improvements in a high-volume, SLA-driven environment.