GPF Business Partner

Genentech; South San Francisco (CA); Hybrid; USD 166,000 - 309,000; Full time

Job summary

Genentech, based in South San Francisco, is seeking a GPF Business Partner to shape patient strategy and communicate insights to the GPF Board. You will translate patient needs into actionable plans, lead cross-functional collaboration, and guide strategic planning for launches, extensions, and sunsetting of products.

You will collaborate with Experience Design, PAA, Population Health, and other Patient Experience teams to ensure patient voice informs roadmaps and health impact goals.

Qualifications

• Bachelor’s degree in a relevant discipline; advanced degree preferred.
• 15+ years of professional industry experience in biotechnology, pharmaceuticals, or healthcare.
• Strong executive presence, storytelling, and communication skills with the proven ability to lead without authority.
• Proven track record of strategic planning, trade-off decision-making, and driving alignment across matrixed organizations.

Responsibilities

• Translate patient insights into actionable strategies for the GPF.
• Lead market scanning to expand or adapt GPF offerings.
• Present patient outcomes and insights to the GPF Board.
• Co-lead the GPF Board Advisory Committee with senior leadership.
• Manage strategic planning for new product launches, line extensions, and sunsetting.
• Partner cross-functionally to ensure voice of the patient drives roadmaps.
• Serve as a subject matter expert on the GPF patient experience to Roche and Genentech leaders.

Skills

Executive presence

Storytelling

Communication

Leadership without authority

Strategic planning

Decision-making

Cross-functional alignment

Education

Bachelor’s degree in a relevant discipline

Advanced degree (MBA, MPH, MS/PhD)

Job description

The Position

Why Genentech

We’re passionate about delivering on Our Promise to improve the lives of patients and create healthier communities for all. We foster a culture of inclusivity, integrity and creativity while boldly pursuing answers to the world’s most complex health challenges and transforming society.

Public Affairs & Access (PAA) is a multi-disciplinary organization that includes Corporate Communications; Policy, Evidence & Access Strategy; Channel & Contract Management; External Affairs; Patient Experience; and Strategy and Business Operations. Our purpose is to deliver impact through a fully integrated public affairs function that leverages our capabilities and world-class Genentech brand to deliver on our mission for patients and our employees.

The CMG Patient Strategy aims to create a holistic, cross-functional approach to deliver a best-in-class patient experience that aligns with the portfolio, technology tools, and consumer-driven patient expectations in a rapidly evolving business landscape.

The Opportunity

As the GPF Business Partner, you will serve as a critical strategic architect for the Genentech Patient Foundation (GPF, an independent, non-profit 501c3) leveraging deep knowledge of market dynamics to shape and evolve the patient experience. You will translate patient journey insights into actionable strategies and communicate strategic needs directly to the GPF Board of Directors. In this role, you will:

• Develop a deep understanding of new and emerging patient needs through frontline GPF engagement and market research.
• Lead ongoing market scanning to identify opportunities to expand, adapt, or elevate GPF offerings through focus on GPF Strategic Planning.
• Communicate patient outcomes and strategic insights to the GPF Board to guide executive decision-making.
• Co-lead the GPF Board Advisory Committee, developing and presenting high-impact recommendations to senior leadership.
• Manage GPF strategic planning for new product launches, line extensions, and potential product sunsetting.
• Partner cross-functionally with Experience Design, PAA departments such as External Affairs and Corporate Communications, Population Health, and other Patient Experience teams to ensure the "voice of the patient"and health impact goals drive long-term roadmaps.
• Serve as a primary subject matter expert on the GPF patient experience to senior leadership across Roche and Genentech.

Who you are

• Hold a Bachelor’s degree in a relevant discipline (advanced degree preferred).
• Possess 15+ years of professional industry experience within biotechnology, pharmaceuticals, or healthcare.
• Bring a deep understanding of the healthcare landscape and entities impacting the patient access journey.
• Demonstrate strong executive presence, storytelling, and communication skills with the proven ability to lead without authority.
• Have a proven track record of strategic planning, trade-off decision-making, and driving alignment across matrixed organizations.

Preferred

• Advanced degree (MBA, MPH, or relevant MS/PhD).
• Experience designing patient experiences and navigating complex patient access or Foundation structures.
• Familiarity with leveraging data and digital technology platforms to optimize patient outcomes and work flow.
• Demonstrated capability in leading effectively through highly ambiguous, evolving environments.

Location

• This role is based in South San Francisco and offers a hybrid schedule working 3 days per week on campus.
• No relocation benefits are available for this posting.

The expected salary range for this position based on the primary location of CA is $166,400 - 309,000. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits

Genentech is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants.