GovTech Project Delivery Lead

Civica; Washington (Washington County); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

PPO/HDHP/HSA plans

HSA/HRA contributions

Dental & vision coverage

Life & AD&D insurance

Short-term & long-term disability

Employee Assistance Program

Job summary

Civica is seeking a Project Manager to lead medium to large-scale initiatives, coordinating cross-functional teams, customers, suppliers, and partners. The role emphasizes structure, strategic thinking, and delivering measurable customer outcomes.

You will guide projects from concept to delivery, align priorities with stakeholders, and navigate ambiguity with confidence. A collaborative, commercially minded mindset is essential to achieve meaningful impact and professional growth.

Qualifications

• Experience leading medium to large projects in Professional Services or customer delivery environments.
• PMP certification or equivalent project management qualification
• Experience with financial planning, budgeting, resource management, and delivery governance
• Knowledge of risk management, organizational change, and benefits realization practices
• Experience leading cross-functional or geographically distributed teams
• Familiarity with library industry software, consortium systems, or related operational environments
• Experience working across multiple time zones and global stakeholder groups
• Commitment to continuous learning, professional development, and operational excellence

Responsibilities

• Lead projects through full lifecycle: initiation, planning, delivery, closure, and transition to support.
• Ensure high-quality delivery experience, driving customer satisfaction and long-term partnership success.
• Develop and manage project plans, schedules, budgets, resources, and milestones.
• Lead, motivate, and coordinate cross-functional project teams, suppliers, and external vendors.
• Monitor progress, risks, issues, dependencies, and performance against objectives.
• Track costs, schedules, quality, and delivery outcomes against plans and tolerances.
• Communicate status, risks, decisions, and outcomes to internal and external stakeholders.
• Maintain project documentation, governance, reporting, and delivery records.

Skills

Project leadership

Stakeholder communication

Risk management

Cross-functional collaboration

Job description

Civica is seeking a Project Manager to lead medium to large-scale initiatives, coordinating cross-functional teams, customers, suppliers, and partners. The role emphasizes structure, strategic thinking, and delivering measurable customer outcomes.

You will guide projects from concept to delivery, align priorities with stakeholders, and navigate ambiguity with confidence. A collaborative, commercially minded mindset is essential to achieve meaningful impact and professional growth.