GovTech Project Coordinator & Change Leader

Gwinnett County Government; Lawrenceville (GA); On-site; USD 70,000 - 100,000; Full time

Job summary

Gwinnett County Government in Lawrenceville, GA is seeking a Systems Project Coordinator to lead department-wide business analysis, technology modernization, and continuous improvement initiatives. You will direct business analysts, technical teams, vendors, and stakeholders to ensure timely delivery of solutions.

Working across divisions and county IT, you will evaluate needs, manage priorities, oversee design and implementation, and present recommendations on value, resources, and outcomes to

Qualifications

• Bachelor's degree in Business Administration, Public Administration, or a related field; and three years of progressively responsible experience in business analysis, process improvement, or related project work; or an equivalent combination of education and experience sufficient to perform the essential duties.

Responsibilities

• Supports the execution of the department's technology and process improvement strategy by managing assigned initiatives, coordinating project resources, monitoring progress, identifying risks, and providing recommendations regarding priorities, resource needs, and program performance.
• Oversees the discovery, analysis, documentation, and validation of business needs, functional and nonfunctional requirements, acceptance criteria, process maps, and requirements traceability.
• Leads cross-functional collaboration with product owners, operational divisions, IT staff, developers, and vendors to evaluate alternatives and develop practical, sustainable system and process solutions.
• Evaluates solution options, dependencies, risks, resource requirements, anticipated benefits, and return on investment; develops business cases, recommendations, presentations, and decision-support materials for departmental leadership.
• Oversees solution validation and quality assurance activities, including functional reviews, test planning, configuration validation, user acceptance testing, defect resolution, and implementation readiness.
• Leads stakeholder workshops, project meetings, solution demonstrations, and cross-functional discussions to promote positive organizational change management practices.

Skills

Agile project delivery

Data analysis

Change management

Stakeholder collaboration

Education

Bachelor's degree in Business Administration, Public Administration, or related field

Tools

Power BI

Accela

Project tracking systems

Job description

Gwinnett County Government in Lawrenceville, GA is seeking a Systems Project Coordinator to lead department-wide business analysis, technology modernization, and continuous improvement initiatives. You will direct business analysts, technical teams, vendors, and stakeholders to ensure timely delivery of solutions.

Working across divisions and county IT, you will evaluate needs, manage priorities, oversee design and implementation, and present recommendations on value, resources, and outcomes to