Govt. Senior Worker - Program Clerk - Community Health - Closes: 12-18-2026

Sault Ste. Marie Tribe of Chippewa Indians; Gladstone (MI); On-site; USD 19,000 - 22,000; Part time

Job summary

Sault Ste. Marie Tribe of Chippewa Indians is seeking a part-time Clerical Support for the Tribal Community Health Program. The role requires maintaining strict confidentiality under HIPAA, handling mail, phones, records, and scheduling appointments, while assisting with medication distribution and office operations.

Candidates should have a high school diploma or equivalent and prior office experience. Responsibilities include coordinating information flow, supporting safety initiatives, and

Qualifications

• Must maintain confidentiality per HIPAA.
• High school diploma or equivalent preferred.
• Experience working in an office setting preferred.
• Must comply with the Tribe’s Drug-Free Workplace Policy including potential random drug tests.

Responsibilities

• Greet the public professionally and assist clients with information and services.
• Answer calls and route messages to staff.
• Open, stamp, sort, and distribute mail; prepare outgoing mail.
• Receive, process, and distribute medications from the pharmacy to clients.
• Maintain filing systems per federal guidelines and office practices.
• Schedule clinic appointments and send reminders for services.
• Process medical records for scheduled clinical services.
• Process collections for rendered services per policy.
• Coordinate program information routing and staff communication.
• Support site performance improvement and safety with on-site staff.

Skills

Confidentiality

Customer service

Phone reception

Office knowledge

Education

High school diploma or equivalent

Tools

Copiers

Office equipment

Job description

POSITION SUMMARY: Provide clerical support services to the Tribal Community Health Program. This position requires confidentiality regarding records, documentation, reports, and other information related to patients in accordance with HIPAA Laws.

ESSENTIAL FUNCTIONS: (includes, but is not limited to, the following)

• Greet the public in a professional, courteous manner and assist clientele in receiving requested information and services.
• Answer all calls and transfers to staff. Record and route telephone messages.
• Open, stamp, sort, and distribute incoming mail.
• Prepare outgoing correspondence by stuffing and addressing envelopes and applying appropriate postage.
• Receive, process, and distribute medications from the pharmacy to clients.
• Maintain filing systems consistent with Federal guidelines and acceptable office practices.
• Schedule clinic appointments for services. Coordinate mailing and appointment reminders about various program services to clients.
• Prepare and process medical records for scheduled clinical services.
• Process collections for services rendered according to the collections policy.
• Coordinate processing of all program information through sorting, photocopying, and routing to appropriate staff.
• Collaborate with on-site staff to coordinate site performance improvement and safety issues.
• Communicate closely with the Health Assistant and other staff to ensure effective, efficient program implementation.

CONTACTS:

Immediate peers, peers in other departments, immediate supervisor/manager, managers in other departments, executives, customers and outside vendors/service providers.

PHYSICAL REQUIREMENTS: Position sedentary primarily sitting/lifting a maximum of 10 pounds.

Education: High school diploma or equivalent preferred.

Experience: Experience working in office setting preferred.

Certification/License: Must comply with the Sault Tribe’s Drug-Free Workplace Policy which may include random drug tests.

Knowledge, Skills, and Abilities: Working knowledge of computers, copiers, and other basic office equipment. Ability to operate office equipment efficiently and accurately. Friendly, positive, and professional attitude. Must maintain confidentiality. Must be Sault Tribe Elder and reside within the seven-county service area.

This job description outlines the general scope and level of responsibilities associated with the position. It is not intended to be an employment contract, nor does it represent a comprehensive list of all duties, responsibilities, or requirements. The Sault Ste. Marie Tribe of Chippewa Indians reserves the right to modify, add, reassign, or combine job duties or positions, in whole or in part, at any time.

COMPENSATION: $14.496 per hour, 14 hours per week