Govt Help Desk Program Manager - Strategic Ops Lead

Three Saints Bay, LLC; Oklahoma City (OK); On-site; USD 90,000 - 140,000; Full time

Job summary

Ocean Bay, LLC, a subsidiary of Three Saints Bay, LLC, seeks an experienced Help Desk Program Manager to oversee contract governance, deliverables, staffing, and government coordination for a major federal contract. The role requires a Bachelor’s degree and 7+ years of PM experience, with PMP preferred, and AMS 3.8.2-17 compliance.

Candidate will engage with CO/COR and MMAC PM, manage schedules, and ensure timely reporting, with strong leadership and English proficiency essential.

Qualifications

• Bachelor’s degree required.
• At least 24 hours of college-level management or business coursework.
• Minimum 7 years of PM/managerial experience in private industry or government.
• PMP certification strongly preferred.
• Working knowledge of government logistics operations.
• Proven track record managing large-scale contracts.
• Strong management, organization, and problem-solving skills.
• English reading/writing/speaking fluency required.

Responsibilities

• Serve as primary contact for CO/COR/MMAC PM to resolve contract issues.
• Ensure timely and accurate submission of CDRLs and other deliverables.
• Maintain staffing levels according to technical requirements and fill vacancies promptly.
• Attend mandatory meetings related to contract performance with CO.
• Be available during core business hours and meet government personnel within 3 days of request.
• Designate an acting PM during absences and notify CO/COR in a timely manner.

Skills

Bachelor’s degree

7+ years project management

PMP certification preferred

English proficiency

Regulatory knowledge (AMS 3.8.2-17)

Strong leadership and problem-solving

Education

Bachelor’s degree

24 hours management/business coursework

Job description

Ocean Bay, LLC, a subsidiary of Three Saints Bay, LLC, seeks an experienced Help Desk Program Manager to oversee contract governance, deliverables, staffing, and government coordination for a major federal contract. The role requires a Bachelor’s degree and 7+ years of PM experience, with PMP preferred, and AMS 3.8.2-17 compliance.

Candidate will engage with CO/COR and MMAC PM, manage schedules, and ensure timely reporting, with strong leadership and English proficiency essential.