Govt. & Defense : Operations Specialist

USCOR JAS FORWARDING (USA), INC.; United States; On-site; USD 42,000 - 68,000; Full time

Job summary

JAS Forwarding (USA), Inc. is a U.S.-based logistics provider offering air and ocean freight forwarding, contract logistics, customs brokerage, and related services.

The role focuses on preparing documentation, coordinating with agencies, and ensuring compliant, cost-effective shipments for government and defense-related cargo. The position requires knowledge of ITAR, strong organization and communication skills, and the ability to coordinate with U.S.

Qualifications

• Excellent organizational skills required.
• Excellent written and verbal communication skills.
• Strong computer skills including Microsoft Office.
• Detail oriented and able to multitask to meet deadlines.
• Self-motivated; able to work in a team and independently.
• Knowledge of all customs laws, practices and procedures.
• Able to interact positively with coworkers, subordinates and supervisors.

Responsibilities

• Prepare/coordinate documentation for air transportation activities.
• Knowledge of ITAR and licensed commodities, incl. regulations.
• Coordinate with US federal agencies and foreign entities as needed.
• Work under contracts to ensure compliant, proactive service and performance.
• Coordinate cargo pick up/transfer and monitor status.
• Communicate with authorities, customers and suppliers across territories.
• Update carrier/vendor rates and obtain spot rates when needed.
• Handle customer invoicing and audit files for accuracy.

Skills

Organizational skills

Written & verbal communication

Microsoft Office

Detail oriented

Teamwork & independence

Customs laws knowledge

Professional interaction

Education

High School Diploma or GED

Tools

Cargowise (C1)

Job description

JAS is an international, non-asset-based supply chain services and solutions company. Our services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. Responsible for facilitating the movement of Government & Defense related products/equipment/materials in/out of the country, via ocean & air freight, in accordance with organizational policy and procedure, and within compliance of relevant local, country and international laws and processes. To provide customer service to exporting customers: bookings, rates, document production, accounting, agent interaction, and problem resolution.

ESSENTIAL FUNCTIONS

• Prepare/coordinate the necessary documentation for the efficient, cost-effective and lawful execution of air transportation activities.
• Knowledge/experience with ITAR and licensed commodities, to include regulations and restrictions.
• Coordinate with US federal agencies (US Dept of Defense, US Dept of State, etc), as well as Foreign Militaries and Defense Contractors for their specific needs.
• Work under requirements of various federal, international, and commercial contracts to deliver exceptional service and proactive communications, while maintaining compliance and contract minimum performance.
• Coordinate cargo pick up/transfer.
• Monitor status.
• Communicate with appropriate authorities, and customers and suppliers, in all relevant territories and countries, as necessary to ensure efficient, positive and lawful relations, support and activities.
• Manage/update carrier/vendor rates.
• Obtain spot rates when necessary.
• Communicate/correspond with overseas agents and clients in a timely manner.
• To include pre alert, rate requests, shipment status.
• Track shipments and update customers/agents of status.
• Create and maintain customer files.
• Customer invoicing and payable approval.
• Audit files to ensure accuracy and completion.
• Interaction with coworkers in a professional and courteous manner.
• Completion of US Customs AES filings and/or submission to CHB team for Import entry filings.
• Managing JAS operational and customers (KPIs) Key Performance Indicators.
• Assist other departments/divisions as needed, or when requested by department or branch manager.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

• Excellent organizational skills.
• Excellent written and verbal communication skills.
• Strong computer skills including Microsoft Office suite.
• Detail oriented, able to multitask and meet deadlines.
• Self-motivated, able to work in a team and independently.
• Knowledge of all customs laws, practices and procedures.
• Able to perform the essential duties of this position without posing a “direct threat” to the health or safety of self or others.
• Able to interact positively and effectively with co-workers, subordinates and supervisors.

EDUCATION AND EXPERIENCE

• High School Diploma or GED.
• Additional languages are a plus.
• Geographical knowledge preferred.
• Minimum 2 years’ experience handling Air freight shipments or a combination of education and expertise required.
• Experience in freight forwarding industry is preferred.
• Experience handling Government & Defense related shipments is preferred.
• Knowledge of US Exports Compliance is preferred.
• Cargowise (C1) experience is a plus.

ENVIRONMENT

100% performed in climate-controlled internal office environment working under normal office conditions. Travel will be (up to__ %) required in support of the position’s responsibilities. While performing the duties of this job, the employee is regularly required to sit, stand, walk, use hands and fingers to feel and handle, reach with arms and hands, talk and hear. While performing the duties of this job, the employee frequently is required to stop, kneel and crouch, lift weight or exert a force up to a maximum of 25 pounds. This position requires employee to frequently work in a fluid, fast paced environment.

ADDITIONAL

The responsibilities associated with this job will change from time to time in accordance with the Company’s business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

DEFINITIONS

(if any abbreviation, the meaning needs to be inserted) Management retains discretion to add or change duties of this position at any time.

JAS Forwarding (USA), Inc.

is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law. Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

NOTICE TO APPLICANTS

JAS USA IS A CUSTOMS BROKER, GOVERNED BY FEDERAL REGULATION. FEDERAL REGULATIONS PROVIDE THAT JAS MAY HAVE IT BROKERAGE LICENSE SUSPENDED OR REVOKED IF IT “KNOWINGLY EMPLOYED, OR CONTINUES TO EMPLOY, ANY PERSON WHO HAS BEEN CONVICTED OF A FELONY, WITHOUT WRITTEN APPROVAL OF THAT EMPLOYMENT FROM THE ASSISTANT COMMISSIONER.” JAS WILL PERFORM A BACKGROUND CHECK TO DETERMINE IF YOU HAVE BEEN CONVICTED OF A FELONY AND IF SO, ABSENT SPECIAL CIRCUMSTANCES, YOU WILL NOT BE HIRED OR WILL BE TERMINATED IMMEDIATELY.

MISSION AND COMPANY OVERVIEW

JAS prides itself on its exceptional service and competitive pricing that comes about through the hard work and skill of the people who make up the JAS organization. The mission of JAS is to focus on innovation and maintain a commitment to deliver the product securely and on time. This mission flows through its vast global network of 38 subsidiaries, hundreds of official agent locations, and 4,200+ employees across more than 90 countries. JAS' commitment to innovation in the fields of shipping, 3PL, and freight forwarding puts it in a unique class of select companies which concentrate on specialized projects as well as commodity shipping initiatives. JAS is a premier “go-to” company for those wishing to move cargo from anywhere in the world to anywhere else in the world. Through the use of advanced tracking technologies, sophisticated global communications, and a large team of experts across a broad spectrum of specialties, JAS is able to cost effectively handle the shipping of everything from tiny camera parts up to the massive components required to build an oil rig. Transporting cargo is a complex endeavor. JAS is the brand you can trust to satisfy your most demanding requirements.