Government Travel Consultant

Omega World Travel; Jacksonville (NC); Hybrid; USD 45,000 - 60,000; Full time

Job summary

Omega World Travel is seeking an experienced Government Travel Consultant for their growing Call Center in Jacksonville, NC. The role involves making travel reservations, processing tickets, and maintaining account information.

Applicants must have a minimum of 3 years in the travel industry, outstanding customer service skills, and proficiency in GDS Systems like Sabre and Apollo. Flexible work arrangements are available, including home-based positions.

Qualifications

• 3 years of travel agent/consultant experience required.
• Excellent written and verbal communication skills.
• Self-starter, detail-oriented and organized.

Responsibilities

• Make travel reservations including airline, hotel, and ground transportation.
• Process tickets, exchanges, and refunds.
• Maintain industry and account information.

Skills

GDS Systems knowledge (Apollo/Travelport)

Travel reservations

Customer service

Microsoft Office proficiency

Tools

Sabre

Job description

We are currently seeking an experienced Government Travel Consultant for our growing and busy Call Center located in Jacksonville, NC. Minimum of 3 years travel agent/consultant experience required. Home based virtual and in-office positions available.

Primary Job Functions

• Working knowledge of GDS Systems Apollo / Travelport
• Make travel reservations; including airline, hotel, ground transportation
• Process tickets, exchanges and refunds
• Maintain industry & account information

Requirements:

• Flexible with schedule
• Excellent written and verbal communication skills
• Outstanding customer service skills
• 3 years of travel agent/consultant experience
• Demonstrated Sabre/Apollo proficiency
• Demonstrated computer aptitude on a variety of Microsoft Office Products (Excel,Word,etc.)
• Exceptional Internet skills for research
• Self-Starter, Detail oriented and organized

Omega World Travel is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national or ethnic origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), sexual orientation, marital status, military service or veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or other legally protected status protected by applicable federal, state, or local laws and ordinances.