Government Team Specialist

Barrett Financial Group; Chandler (AZ); On-site; USD 38,000 - 52,000; Full time

Job summary

Barrett Financial Group is seeking an entry-level Government Team Specialist in Chandler, AZ to support VA, FHA, and USDA loan processes. You will assist loan officers, processors, and operations partners with agency tasks and learn government loan systems and portals.

Training is provided for government loan processes and lender portals, with emphasis on accuracy, confidentiality, and timely communication. Join a team focused on mortgage government lending support and compliance.

Qualifications

• High school diploma or equivalent.
• No mortgage experience required; training provided.
• Detail-oriented with accurate data entry and document review.
• Ability to follow written procedures, checklists and established workflows.
• Comfort learning a loan origination system and lender portals.
• Ability to manage competing priorities, meet deadlines and follow requests through completion.
• Clear written and verbal communication with a service-focused approach.
• Maintain confidentiality of borrower, loan and company information.

Responsibilities

• Process VA appraisal orders and COE requests using established procedures and checklists.
• Monitor open requests, resolve missing information and deliver status updates and documents.

Skills

Attention to detail

Data entry

Written communication

Follow procedures

Mortgage exposure (preferred)

Education

High school diploma or equivalent

Tools

Microsoft Office

Google Workspace

Lender portals

Job description

Government Team Specialist at Barrett Financial

Mortgage Operations | Chandler

Job Description

Entry-levelgovernment lending support for FHA, VA and USDA loan programs

Position Summary

TheGovernment Team Specialist is an entry-level operations role supporting loanofficers, processors, and operations partners with government loan tasks acrossFederal Housing Administration (FHA), Department of Veterans Affairs (VA) andU.S. Department of Agriculture (USDA) programs. The specialist completesassigned agency and lender portal work, tracks request status, identifiesmissing information and keeps internal partners informed. Training is providedon government loan processes, agency systems and lender portals.

Key Responsibilities

VA Services

• Process VA appraisal orders andCertificate of Eligibility (COE) requests using established procedures andchecklists. Confirm required borrower, property, loan and sponsor informationbefore submission.
• Monitor open requests, resolvemissing information and deliver status updates and completed documents to therequesting team member.

Non-Delegated FHA Support

• Order non-delegated FHA case numbers,complete Credit Alert Verification Reporting System (CAIVRS) checks, run FHAcase queries and prepare FHA refinance worksheets.
• Complete applicable requests throughUWM and SunWest portals when lender-specific workflows require direct entry.
• Review submitted data against theloan origination system and supporting documents. Correct routine discrepanciesor elevate issues before they delay the file.

USDA and GUS Support

• Run the Guaranteed UnderwritingSystem (GUS) for USDA loan files and provide findings or results to the appropriate operations partner.
• Provide established instructions forrequesting individual GUS credentials and obtaining lender sponsorship. Confirm access requests reach the correct lender contact.

Service, Workflow andCompliance

Manage assigned items in the shared Government Team request queue. Prioritize work based on loan milestones, urgency and service expectations.

Communicate request status, outstanding items, expected next steps and unresolved roadblocks in a clear and timely manner.

Maintain complete notes, supporting documents and an audit-ready record of each request and action taken.

Partner with loan officers, processors, underwriters, lenders and Compliance on complex, incomplete or unusual files.

Protect borrower and lender information. Follow company access, privacy, security and document-retention requirements.

Learn agency, investor and lender processes. Help update job aids, procedures and team training materials as directed.

Required Qualifications

• High school diploma or equivalent.
• No prior mortgage experience is required. Training is provided.
• Strong attention to detail and commitment to accurate data entry and document review.
• Ability to follow written procedures, checklists and established workflows.
• Comfort learning a loan originationsystem, lender portals, government systems and document-management tools.
• Ability to manage competing priorities, meet deadlines and follow requests through completion.
• Clear written and verbal communication with a service-focused approach.
• Sound judgment when handling confidential borrower, loan and company information.

Preferred Qualifications

• Exposure to mortgage lending, banking or another regulated industry.
• Familiarity with Microsoft Office, Google Workspace or web-based portals.
• Exposure to UWM, SunWest, FHA, VA or USDA systems is helpful but not required.

BarrettFinancial Group provides equal employment opportunities to employees and applicants without regard to legally protected characteristics. Employment decisions are based on business needs, job requirements and qualifications.