Government Affairs Senior Operations Associate, Assistant Vice President

Citigroup; Fort Lauderdale (FL); On-site; USD 100,000 - 150,000; Full time

Job summary

Citigroup in Fort Lauderdale, FL seeks an Associate for Government Affairs Global Operations Control to support risk and controls execution across GA. Based in Fort Lauderdale, you will collaborate with internal and external stakeholders to deliver budgets, onboarding, reporting, and governance while protecting Citi from regulatory and reputational risk.

The role emphasizes accuracy and timeliness and requires 1–2 years in compliance/risk in government affairs, strong communication and

Qualifications

• Bachelor's degree required.
• 1–2 years of experience in compliance and risk operations in a government affairs setting.
• Experience in client service and administration.
• Excellent written, verbal, and active listening skills.
• Strong attention to detail with ability to see broader business context.
• Strong organizational, prioritization, and time management skills; advanced Microsoft Office proficiency; familiarity with AI.

Responsibilities

• Coordinating budget tracking, invoice processing, third-party onboarding and ongoing monitoring, sponsorship governance, public disclosure reporting, legislator inquiries, records management, MCA activities, global restricted commodity governance, information security requirements, IT and regulatory support.
• Supporting the GAOps Control Help Desk inquiries.
• Ensuring staff compliance with internal policies and external lobbying, campaign finance, pay-to-play, and gift laws.
• Escalating, managing and reporting control issues with transparency.
• Partnering with GA team leads and senior staff globally to identify compliance considerations affecting external engagement with government officials and define a path forward.
• Providing guidance on Government Affairs processes, governance requirements, and control obligations.
• Exercising independent judgment in evaluating information, resolving issues, and escalating risks.
• Analyzing operational performance metrics and recommending efficiency, governance, and risk improvements.

Skills

Communication

Attention to detail

Organizational skills

Microsoft Office

AI familiarity

Verbal communication

Written communication

Active listening

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Associate is responsible for a variety of global operational risk and controls execution activities for Citi's Government Affairs (GA) department. Reporting to the Head of GA Global Operations Control (GAOps Control) and based in Fort Lauderdale, FL., this role provides execution support in a fast-paced environment while focusing on timeliness, quality, details, and accuracy. This role is a critical part of a four-person team based in Washington, D.C. and Florida that enables Citi's political engagement activities globally while protecting the firm from legal, regulatory, financial, and reputational risks through effective compliance and risk management. Our team's success is measured by a consistent track record of strong audit outcomes.

Responsibilities

The Associate works collaboratively with internal and external stakeholders to complete business deliverables including:

• coordinating budget tracking, invoice processing, third-party onboarding and ongoing monitoring, sponsorship governance, public disclosure reporting, legislator constituent inquiries, records management, Managers Control Assessment (MCA) activities, global restricted commodity governance, information security requirements, information technology and regulatory support.
• supporting the GAOps Control Help Desk stakeholder inquiries.
• ensuring, through effective implementation of system controls, GA staff compliance with internal policies and procedures and external lobbying, campaign finance, pay-to-play, and gift laws.
• appropriately assessing risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, through compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• partnering with GA team leads and senior staff globally to proactively identify compliance considerations impacting external engagement with government officials, define a path forward and shepherd the internal Citi process on their behalf. Additionally, this role provides guidance and subject matter expertise to stakeholders on Government Affairs operational processes, governance requirements, and control obligations.
• exercising independent judgment in evaluating information, resolving issues, and escalating risks as appropriate.
• analyzing operational performance metrics and trends, providing recommendations to improve efficiency, governance, and risk management.

Qualifications

• 1-2 years of relevant experience in supporting compliance and risk and control operations in a public policy/government affairs department of a highly government-regulated corporation
• Demonstrated success in client service and administration
• Excellent written, verbal, and active listening skills, including preparation of materials for senior leadership
• Strong attention to detail combined with the ability to see the broader business context
• Strong organizational, prioritization, and time management skills Advanced proficiency in Microsoft Office Suite; familiarity with uses of AI

Education

Bachelor's degree required.

Competencies

• Political Risk and Control Acumen : Understands the impact of government action on business decisions. Able to analyze and synthesize complex information, assess political risk, and translate insights into effective compliance operations. Knowledge of the policy issues and politics that impact the company is a plus.
• Leadership : Team player able to take ownership of responsibilities, build trusted relationships, and communicate with credibility across a wide range of audiences, including senior global GA managers, experienced colleagues, and government officials.
• Results Orientation: Self-motivated, strategic, and outcomes-focused professional able to manage multiple priorities, operate effectively in ambiguity, and deliver high-quality work with limited supervision while partnering closely with senior leadership. Takes ownership in a fast-paced, evolving environment. Able to balance strategic thinking with tactical execution to advance government affairs objectives.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Family Group: Communications and External Relations

Job Family: Government Affairs

Time Type: Full time

Primary Location: Fort Lauderdale Florida United States

Primary Location Full Time Salary Range: $100,000.00 - $150,000.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary