CloudOps Engineer

Infor; Atlanta (GA); On-site; USD 120,000 - 165,000; Full time

Job summary

Infor in Atlanta is seeking a CloudOps Engineer to design, implement, and maintain secure, high-performance network architectures across hybrid and cloud-native environments. You will work at the intersection of networking and cloud engineering, focusing on AWS networking, VPNs, Direct Connect, and DNS routing.

The role emphasizes automation, observability, and infrastructure as code, with hands-on ownership of network reliability and security.

Qualifications

• Hands-on experience with AWS networking, including VPC, subnetting, and basic connectivity.
• Strong understanding of TCP/IP, DNS, routing, firewalls, and network protocols.
• Experience configuring and troubleshooting VPN solutions in production environments.
• Experience troubleshooting network issues using tcpdump, traceroute, mtr, or Wireshark.
• Experience supporting enterprise networks, including exposure to Cisco/Fortinet/Palo Alto.
• Demonstrated ability to support customer-facing environments and communicate issues effectively.
• Must be willing to work 3 days per week in the office.
• Legal authorization to work permanently in the United States for any employer without visa sponsorship.

Responsibilities

• Design, deploy, and maintain enterprise network architectures across AWS and hybrid environments.
• Manage and troubleshoot VPNs, Direct Connect, routing, and firewall configurations.
• Monitor network performance and lead incident response and root cause analysis for outages.
• Architect and operate AWS networking services (VPC, Transit Gateway, load balancers, DNS).
• Implement and maintain infrastructure as code and automation (Terraform, CloudFormation, CI/CD pipelines).
• Collaborate with cross-functional teams and customers to optimize network performance and security posture.

Skills

AWS networking

Networking fundamentals

VPN technologies

Infrastructure as code

Terraform

CloudFormation

CI/CD pipelines

Network troubleshooting

Tools

tcpdump

Traceroute

MTR

Wireshark

Cisco

Fortinet

Palo Alto

Job description

Description

We are looking for a CloudOps Engineer with deep expertise in cloud networking, AWS cloud infrastructure, and VPN technologies. This role sits at the intersection of networking and cloud engineering, with a primary focus on designing, implementing, and maintaining secure, high-performance network architectures across hybrid and cloud-native environments.

Department

SaaS

Location

Atlanta

Description

We are looking for a CloudOps Engineer with deep expertise in cloud networking, AWS cloud infrastructure, and VPN technologies. This role sits at the intersection of networking and cloud engineering, with a primary focus on designing, implementing, and maintaining secure, high-performance network architectures across hybrid and cloud-native environments.

You will work heavily with the network layer of enterprise customer environments — from VPN tunnels and transit gateways to DNS, firewall policies, and traffic routing — while applying DevOps principles of automation, observability, and infrastructure as code throughout. Success in this role requires strong ownership, problem-solving ability, and a commitment to automation, reliability, and security best practices.

A Typical Day In The Life Includes

• Design, deploy, and maintain enterprise network architectures across AWS and hybrid environments
• Manage and troubleshoot complex networking components including VPNs (site-to-site and client), Direct Connect, routing, and firewall configurations
• Monitor network performance (latency, throughput, packet loss) and lead incident response and root cause analysis for outages
• Architect and operate AWS networking services (VPC, Transit Gateway, load balancers, DNS), ensuring security, scalability, and reliability
• Implement and maintain infrastructure as code and automation (Terraform, CloudFormation, CI/CD pipelines) to improve efficiency and consistency
• Collaborate with cross-functional teams and customers to optimize network performance, enhance security posture, and support production environments

Basic Qualifications

• Hands-on experience with AWS networking, including VPC, subnetting, and basic connectivity (VPN, routing
• Understanding of networking fundamentals: TCP/IP, DNS, routing, firewalls, and common network protocols
• Experience configuring and troubleshooting VPN solutions (site-to-site and/or client VPN) in production environments
• Experience troubleshooting network issues using tools such as tcpdump, traceroute, mtr, or Wireshark
• Experience supporting enterprise network environments, including exposure to third-party networking hardware (e.g., Cisco, Fortinet, Palo Alto)
• Demonstrated ability to support customer-facing environments, including communicating issues and handling escalations professionally
• Must be willing to work 3 days per week in the office
• Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or sponsorship now or in the future

Preferred Qualifications

• AWS Advanced Networking Specialty or Solutions Architect Professional certification
• Familiarity with zero-trust network architectures and SASE frameworks
• Experience with multi-region or global network architectures
• Familiarity with compliance frameworks (SOC 2, HIPAA, PCI-DSS) as they relate to network controls

About Infor

Infor is where ambition meets impact. Join a global community of bold thinkers and innovators, where your expertise doesn't just solve problems. it shapes industries, unlocks opportunities, and creates real-world impact for billions of people. At Infor, you're not just building a career. you're helping to build what's next.

Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.

For more information visit www.infor.com

Our Values

At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization.

We have a relentless commitment to a culture based on PBM™. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees.

Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section.

Fraud Awareness

We have been made aware of unauthorized individuals posing as Infor recruiters, including some who have made fraudulent offers of employment. Please read our guidelines and protect yourself from recruitment scams.

Fraud Privacy Policy

We value your privacy at Infor. You may access our privacy policy here.

US Only

This employer uses E-Verify. Please visit this website for additional information. E-Verify Illinois: Click here, aquí, or tu