Governance & Control Specialist - Issue Management

TD Bank Group; Mount Laurel Township (NJ); On-site; USD 91,000 - 136,000; Full time

Job summary

TD Bank Group in Mount Laurel, NJ is seeking a Governance & Control Specialist to lead high-impact risk and control initiatives on site. You will manage a portfolio of governance activities and guide cross-functional teams to enforce policy, process, and remediation standards.

Ideal candidates bring 7+ years of risk and control experience, strong analytical skills, and the ability to present to senior leaders.

Qualifications

• Undergraduate degree preferred for governance roles.
• 7+ years of governance and control experience.
• Advanced knowledge of governance, risk and control procedures, strategies & tactics.
• Ability to lead cross-functional projects and teams.
• Strong communication and reporting skills.

Responsibilities

• Lead end-to-end issue management for Global Technology Services.
• Partner with all 3 lines of defense to drive a consistent issue management program.
• Guide BISO community on issue and remediation standards and approaches.
• Optimize issue management lifecycle, reporting, and risk treatment processes.
• Provide risk reporting for management and board level stakeholders.

Skills

Governance & Control

Risk Management

Issue Management

Leadership

Data Analysis

Reporting

GRC

MS Office

Communication

Cross-functional collaboration

Education

Bachelor's degree

CISA

CRISC

Tools

Power BI

Alteryx

MS Office

Job description

## Governance & Control Specialist - Issue ManagementApply: On Site: Mount Laurel, New Jersey: Charlotte, North Carolina: Fort Lauderdale, Florida: Full time: Posted Today: End Date: October 1, 2026 (6 days left to apply): R\\_1512611**Work Location:**Mount Laurel, New Jersey, United States of America**Hours:**40**Pay Details:**91,000.00 - 136,240.00 USDTD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.**Line of Business:**Governance & Control**Job Description:**The Governance & Control Specialist manages a portfolio of governance and control activities for moderately complex or high-risk business or functional area and implements policies/processes and/or initiatives to meet governance and control guidelines. Acts as a technical lead on key control initiatives.**Depth & Scope:** * Highly seasoned professional role requiring substantial business knowledge/expertise in a complex field and knowledge of broader related areas* Integrates knowledge of the enterprise sub-function’s or business line’s overarching strategy in developing solutions across multiple functions or operations* Ability to work collaboratively and build relationships across teams and functions* Interprets internal/external business challenges and the industry environment, recommends course of action and best practices to improve products, processes or services* Acts as a technical expert/lead integrating cross-function understanding within their own field of specialty; may manage team(s) of related specialists* Leads cross-functional teams or projects with significant resource requirements, risk and/or complexity* Independently manages end-to-end functional programs* Solves or may lead others to solve complex problems; leads efforts or partners with others to develop new solutions* Works autonomously as the lead and guides others within area of expertise **Education & Experience:** * Undergraduate degree preferred* 7+ years of relevant experience* Advanced business understanding and knowledge of risk and control functions* Advanced knowledge of governance, risk and control procedures, strategies & tactics* Knowledge of current and emerging competitor and market trends* Ability to establish goals and objectives that support delivery execution for multiple teams* Ability to contribute to the direction of the function and provide advice to the team and delivery leadership* Ability to lead, plan, execute and evaluate project activities to ensure completion of initiatives* Skill in mentoring, and performance management* Skill in using analytical software tools, data analysis methods and reporting techniques* Skill in using computer applications including MS Office and industry standards* Ability to communicate effectively in both oral and written form* Ability to work collaboratively and build relationships across teams and functions* Ability to work successfully as a member of a team and drive team execution* Ability to exercise sound judgement in making decisions* Ability to analyze, organize and prioritize work while meeting multiple deadlines **Preferred Qualifications** : * Lead and execute end to end issue management process for Global Technology Services* Partner with all 3 lines of defense to drive a consistent issue management program that meets the needs of all key stakeholders.* Guide business information security officer (BISO) community on issue and remediation standards, procedures, and approach.* Optimize the issue management lifecycle across, including uplifting guidance, toll gates, and risk treatment process.* Lead risk reporting process, including regular reporting of GTS control domain risk levels and significant risk and exposures* Be apart of reporting team that produces material for all levels of management and stake holders including board level, regulators, senior executives.* Deep understanding of risk management lifecycle, risk management and issue management lifecycle* Strong communication skills* Ability to present to senior leaders and stakeholders* Working knowledge of data concepts, risk reporting and other risk management issue.* Certifications preferred - CISA, CRISC, or equivalent* Experience with internal audit, control testing, GRC, and issue management highly preferred\\*\\** Experience with Automation tools or visualization, reporting tools ( Power BI, Alteryx or equivalent\\* Primarily Onsite - Locations : Mount Laurel, NJ; Charlotte, NC & Fort Lauderdale, FL #TDCyberSecurity**Physical Requirements:**Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%* Domestic Travel – Occasional* International Travel – Never* Performing sedentary work – Continuous* Performing multiple tasks – Continuous* Operating standard office equipment - Continuous* Responding quickly to sounds – Occasional* Sitting – Continuous* Standing – Occasional* Walking – Occasional* Moving safely in confined spaces – Occasional* Lifting/Carrying (under 25 lbs.) – Occasional* Lifting/Carrying (over 25 lbs.) – Never* Squatting – Occasional* Bending – Occasional* Kneeling – Never* Crawling – Never* Climbing – Never* Reaching overhead – Never* Reaching forward – Occasional* Pushing – Never* Pulling – Never* Twisting – Never* Concentrating for long periods of time – Continuous* Applying common sense to deal with problems involving standardized situations – Continuous* Reading, writing and comprehending instructions – Continuous* Adding, subtracting, multiplying and dividing – Continuous The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.