GovCloud Systems Engineer - SRE Associate

salesforce.com, inc.; Herndon (VA); On-site; USD 111,000 - 122,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Mental health support

401(k)

Employee stock purchasing program

Paid parental leave

Job summary

Salesforce.com, inc. is looking for a Systems Engineering Associate to monitor cloud service availability, resolve incidents, and enhance system performance. Essential skills include strong Unix knowledge, incident management, and AWS infrastructure experience.

The position offers a base salary range of $111,000–$122,000 annually. Join an equal-opportunity employer committed to diversity, and enjoy benefits like medical insurance, 401(k), and paid parental leave.

Qualifications

• U.S. citizen with active TS/SCI with polygraph.
• Experience in enterprise-scale internet service.
• Understanding of ITIL service operations.

Responsibilities

• Maintain the health of customer-facing services.
• Act during major incidents and manage problems.
• Collaborate to solve technical issues and mentor team members.
• Automate recurring production issues.

Skills

TCP/IP related technologies

Network programming

Unix variants support

Linux/UNIX administration

Incident management

AWS/C2S infrastructure

Python scripting

Good interpersonal skills

Education

Related technical degree

Tools

AWS

Chef/Puppet

Jenkins/Bamboo/Spinnaker

Job description

Salesforce.com, inc. is looking for a Systems Engineering Associate to monitor cloud service availability, resolve incidents, and enhance system performance. Essential skills include strong Unix knowledge, incident management, and AWS infrastructure experience.

The position offers a base salary range of $111,000–$122,000 annually. Join an equal-opportunity employer committed to diversity, and enjoy benefits like medical insurance, 401(k), and paid parental leave.