Gourmet Grocery GM: Lead, Elevate Experience & Growth

NextGen Hospitality Solutions; Boca Raton (FL); On-site; USD 100,000 - 110,000; Full time

Job summary

NextGen Hospitality Solutions seeks a General Manager for their Gourmet Grocery Store in Boca Raton, Florida. This full-time role focuses on leading operations while ensuring high-quality products and exceptional customer service. Responsibilities include managing daily operations, developing marketing strategies, and leading a dedicated team. Candidates should have proven retail management experience, excellent leadership skills, and the ability to analyze sales data effectively. A competitive salary of $100,000 - $110,000 annually is offered, alongside benefits and development opportunities.

Qualifications

• Proven experience in retail management or grocery store operations.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to analyze sales data and develop effective strategies.
• Familiarity with inventory management systems.
• Knowledge of gourmet food products and trends.
• Strong problem‑solving and decision‑making skills.
• Experience in creating a positive work environment and promoting team cohesion.

Responsibilities

• Oversee daily operations of the gourmet grocery store and specialty market.
• Lead, train, and manage staff to deliver exceptional customer service.
• Develop and implement marketing strategies to drive store traffic and sales.
• Monitor inventory levels and manage vendor relationships.
• Ensure compliance with health and safety regulations.
• Analyze sales data and develop reports for management review.
• Foster a positive store culture and community engagement.
• Handle customer inquiries and resolve issues promptly and effectively.

Skills

Retail management

Customer service

Leadership

Sales data analysis

Inventory management

Job description

NextGen Hospitality Solutions seeks a General Manager for their Gourmet Grocery Store in Boca Raton, Florida. This full-time role focuses on leading operations while ensuring high-quality products and exceptional customer service. Responsibilities include managing daily operations, developing marketing strategies, and leading a dedicated team. Candidates should have proven retail management experience, excellent leadership skills, and the ability to analyze sales data effectively. A competitive salary of $100,000 - $110,000 annually is offered, alongside benefits and development opportunities.