General Manager – Gourmet Grocery Store / Specialty Market

nextgen-hospitality-solutions; Boca Raton (FL); On-site; USD 100,000 - 110,000; Full time

Job summary

NextGen Hospitality Solutions seeks a General Manager for their Gourmet Grocery Store in Boca Raton, Florida. This full-time role focuses on leading operations while ensuring high-quality products and exceptional customer service. Responsibilities include managing daily operations, developing marketing strategies, and leading a dedicated team. Candidates should have proven retail management experience, excellent leadership skills, and the ability to analyze sales data effectively. A competitive salary of $100,000 - $110,000 annually is offered, alongside benefits and development opportunities.

Qualifications

• Proven experience in retail management or grocery store operations.
• Strong leadership and team management skills.
• Excellent customer service and communication abilities.
• Ability to analyze sales data and develop effective strategies.
• Familiarity with inventory management systems.
• Knowledge of gourmet food products and trends.
• Strong problem‑solving and decision‑making skills.
• Experience in creating a positive work environment and promoting team cohesion.

Responsibilities

• Oversee daily operations of the gourmet grocery store and specialty market.
• Lead, train, and manage staff to deliver exceptional customer service.
• Develop and implement marketing strategies to drive store traffic and sales.
• Monitor inventory levels and manage vendor relationships.
• Ensure compliance with health and safety regulations.
• Analyze sales data and develop reports for management review.
• Foster a positive store culture and community engagement.
• Handle customer inquiries and resolve issues promptly and effectively.

Skills

Retail management

Customer service

Leadership

Sales data analysis

Inventory management

Job description

Description

NextGen Hospitality Solutions is looking for a General Manager to lead our Gourmet Grocery Store and Specialty Market in Boca Raton. This full‑time, on‑site position offers an exciting opportunity to manage a unique retail environment that emphasizes high‑quality products and exceptional customer service.

As the General Manager, you will be responsible for overseeing daily operations, ensuring that our customers receive an outstanding shopping experience. You will manage a dedicated team, implement innovative marketing strategies, and drive sales performance to meet the company's strategic goals. Your leadership will help shape the store's identity in the community and elevate our brand presence.

We offer a competitive salary range of $100,000 - $110,000 annually, along with a comprehensive benefits package and opportunities for professional development in a growing industry.

Responsibilities

• Oversee daily operations of the gourmet grocery store and specialty market
• Lead, train, and manage staff to deliver exceptional customer service
• Develop and implement marketing strategies to drive store traffic and sales
• Monitor inventory levels and manage vendor relationships
• Ensure compliance with health and safety regulations
• Analyze sales data and develop reports for management review
• Foster a positive store culture and community engagement
• Handle customer inquiries and resolve issues promptly and effectively

Requirements

• Proven experience in retail management or grocery store operations
• Strong leadership and team management skills
• Excellent customer service and communication abilities
• Ability to analyze sales data and develop effective strategies
• Familiarity with inventory management systems
• Knowledge of gourmet food products and trends
• Strong problem‑solving and decision‑making skills
• Experience in creating a positive work environment and promoting team cohesion