Gourmet Beer, Wine, Cheese & Chocolate Specialist

Whole Foods Market, Inc; Hadley (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

Whole Foods Market, Inc. in Hadley, MA is seeking a retail team member for the Specialty department. Responsibilities include stocking, maintaining attractive displays, assisting customers, and ensuring product quality and safety.

You will engage customers with friendly service, uphold store standards, and support regional initiatives. Training and a fast-paced environment are expected, with emphasis on teamwork and food safety.

Qualifications

• Learn basic knowledge of all products in department.
• Visually examine products for quality and freshness.
• Sell proactively to customers and explain features.
• Understand Specialty department goals and WFM quality standards.
• Maintain accuracy of signs and pricing, and follow procedures.

Responsibilities

• Surprises and delights customers with consistent and delicious food.
• Engages in positive and proactive selling.
• Ensures a fresh and appealing display by keeping cases and shelves clean and well-stocked.
• Checks product to ensure it meets WFM quality standards.
• Monitors spoilage and supply waste to minimize impact on department expenses.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Maintains back stock in good order.
• Accesses information about market conditions and communicates to customers.
• Ensures temperature, sanitation and sweep logs are completed.
• Provides excellent customer service, addresses needs of customers promptly and politely.
• Maximizes sales potential through proper prep, storage, and merchandising.

Skills

Product knowledge

Quality inspection

Proactive selling

Team understanding

Attention to detail

Communication

Customer service

Job description

Whole Foods Market, Inc. in Hadley, MA is seeking a retail team member for the Specialty department. Responsibilities include stocking, maintaining attractive displays, assisting customers, and ensuring product quality and safety.

You will engage customers with friendly service, uphold store standards, and support regional initiatives. Training and a fast-paced environment are expected, with emphasis on teamwork and food safety.