Google Services Administrator

Mnhs; Northern (KY); On-site; USD 76,000 - 83,000; Full time

Benefits offered by this job

State employee health insurance

Employer retirement contributions

Generous vacation and sick time

Paid holidays

Job summary

Minnesota Historical Society is hiring a Google Services Administrator to lead enterprise-wide Google Workspace and Google Cloud administration for over 400 staff, volunteers, and interns.

You will partner with IT teams to implement best practices, manage user roles and devices, troubleshoot issues, and act as the primary escalation point for Google-related support. This role also supports email retention policies and ongoing platform optimization.

Qualifications

• Associate degree or equivalent technology experience.
• Five years of technical support experience.
• Three years designing Google Cloud solutions with Gmail/Groups/Data Migration/Security/Networking/Databases/Management.
• Completed Google certification coursework.
• Hands-on product experience and certificates.
• Ability to perform admin tasks, troubleshooting, root cause analysis and service restoration.
• Foundational understanding of security systems and applications.
• Demonstrated creativity and systems thinking.

Responsibilities

• Lead enterprise rollout of custom G Suite solutions.
• Collaborate with technical teams to document business rules and SOPs for Google platform.
• Serve as main contact for Google administration and escalation.
• Oversee email retention to comply with records policies.
• Escalate and coordinate with Google Support to resolve issues.
• Administer publishing and revocation of applications and extensions.

Skills

Technical support

Troubleshooting

Root cause analysis

Creative problem solving

Security awareness

Education

Associate degree or equivalent experience

Google certification coursework

Tools

Gmail

Google Groups

Data Migration

Security

Networking

Databases

Management

Job description

JOB TITLE: Google Services Administrator

LOCATION: History Center - 345 W Kellogg Blvd., St. Paul, MN 55102

COMPENSATION: Typical starting range $75,961.60 - $82,929.60 annually

STATUS & HOURS: Full-time, regular position (approximately 2,080 annual hours).

BENEFITS:

• Eligible to participate in State Employee Group Insurance Program and a retirement program with employer contribution.
• Generous vacation and sick time accruals with additional paid holidays.

DESIGNATION: Bargaining Unit AFSCME Local 3173

POSTING DATE: August 14, 2026

DEADLINE DATE: August 28, 2026

DESCRIPTION:

This position exists to provide technical leadership on best practices and innovation to leverage Google Cloud products (GCP) and Google Workspace enterprise-wide services for MNHS.

The Google Services Administrator will be responsible for the day-to-day operations of Google Workspace. This includes creation of and ongoing support for user roles/permissions, device management, troubleshooting, etc. This position will partner with our information technology teams, site-wide team members, as well as business unit users to support, grow, and mature the use of Google Workspace capabilities within the enterprise. This position will be the main point of contact for anything related to the administration and will act as a point of escalation for support issues.

This position is a primary enterprise system administrator responsible for MNHS’s Google Workspace domains that serve over 400 staff, volunteers, and interns.

SUMMARY OF WORK:

1. Lead and facilitate the enterprise-wide rollout of custom solutions integrating G Suite functionality and work productivity.
2. Collaborate with other technical and functional teams to document and support business rules and system operating procedures that pertain to the Google platform.
3. Serve as the main point of contact for anything related to the administration of Google, such as support issues and incidents.
4. Oversee email retention activities to comply with legal records retention policies.
5. Escalate support issues to Google Support (Google themselves), follow up, and resolve them promptly.
6. Administer and manage the publishing and revocation of applications and form extensions.

MINIMUM QUALIFICATIONS:

• Associate degree or equivalent experience in the technology field.
• Five years of experience working in a role providing technical support.
• Three years of IT experience in Google Cloud solutions design with at least three (3) of the following services: Gmail, Google Groups, Data Migration, Security, Networking, Databases, and Management.
• Completed professional development coursework through Google certification programs.
• Hands-on experience and certificates on the product.
• Demonstrated ability to use appropriate tools to perform day-to-day administrative tasks, troubleshooting, root cause analysis, and service restoration.
• Demonstrated constructive use of creativity and systems thinking.
• Foundational understanding of security systems and applications.

DESIRED QUALIFICATIONS:

• Five years of IT experience in Google Cloud solutions design with at least six of the following services: Gmail, Google Groups, Data Migration, Security, Networking, Databases, and Management.
• Three Google Certifications. Examples: Managing G Suite, G Suite Administrator Fundamentals, G Suite Mail Management, G Suite Security, and GCP Fundamentals: Core Infrastructure.
• Google Cloud Professional Collaboration Engineer certification or obtained within 90 days after hiring.

At MNHS, we don’t just accept difference — we celebrate it, we support it, and we thrive on diversity for the benefit of our employees, our products and services, and our community. The Minnesota Historical Society believes that an inclusive culture among our team members is critical to our success as a historical society and museum, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. The Minnesota Historical Society is proud to be an equal opportunity workplace and employer.