Technical Account Manager, Google Public Sector, National Security

Google; Reston (VA); On-site; USD 140,000 - 205,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

20 days of vacation per year

Holidays: 13 paid days per year

Job summary

Google is seeking a Technical Account Manager for the Public Sector, responsible for leading technical activities across multiple work streams. This role requires significant experience in customer-facing roles and managing cloud implementations.

The position offers a competitive salary of $140,000 to $205,000 plus a 15% bonus target and equity. Benefits include health insurance, a 401(k) plan, and generous paid time off.

Qualifications

• 8 years of experience in a customer-facing role, managing cloud implementations.
• Must possess an active Top Secret/SCI security clearance.
• Experience influencing technical and non-technical stakeholders.

Responsibilities

• Lead technical activities focusing on cloud architectural advisory.
• Collaborate as a customer advocate with product and engineering teams.
• Manage stakeholder relationships as a trusted technical advisor.

Skills

Customer-facing role experience

Cloud implementation management

Stakeholder communication

Technical advisory experience

Education

Bachelor's degree or equivalent

MBA or Master's degree (preferred)

Job description

Technical Account Manager, Google Public Sector, National Security

Must be a US Citizen to meet customer and compliance requirements, including potential access to classified information. In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours per year (increased to 69 hours per year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Reston, VA, USA; Washington D.C., DC, USA.

Minimum qualifications:

• Bachelor’s degree or equivalent practical experience.
• 8 years of experience in customer-facing role, managing cloud implementations or transformation programs that support launch or capacity planning, product release management, technical support, escalation management, or consulting.
• Must possess an active Top Secret/SCI security clearance with current polygraph.

Preferred qualifications:

• MBA or Master’s degree in a Management, Technical, or Engineering field.
• Experience communicating complex concepts and influencing technical and non-technical stakeholders at varying levels within an organization.

About the job

Google Public Sector brings the magic of Google to the mission of government and education with solutions purpose-built for enterprises. We focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $140000 - $205000 (USD) + 15% bonus target + equity + benefits.

Learn more about benefits at Google.

Responsibilities

• Lead technical activities across multiple work streams with key stakeholders or delivery partners that focus on cloud architectural advisory, operational excellence, and compliance.
• Collaborate with product and engineering teams as a customer advocate focused on new products, features, and bug fixes that benefit government and education customers.
• Partner with support, product engineering, and site reliability engineering to plan for customer events and launches, and work with customers and support to guide issues/escalations to resolution.
• Manage stakeholder relationships as trusted technical advisor, lead quarterly reviews, host executive sessions, and develop tactical plans that foster successful technical outcomes.

Information collected and processed as part of your Google Careers profile, and any job applications you choose to submit is subject to Google's Applicant and Candidate Privacy Policy.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity or expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy, Know your rights: workplace discrimination is illegal, Belonging at Google, and How we hire.

If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.