Google Cloud ML Engineer

Quantum Technologies. LLC; Dallas, Northern (TX, KY); Hybrid; USD 140,000 - 210,000; Full time

Job summary

Quantum Technologies LLC seeks a senior AI/NLP engineer to architect and implement scalable chat Virtual Agent frameworks on Google Vertex AI, including Agent Engine and ADK. You will build, customize, and optimize chatbots and conversational flows using Dialogflow CX/ES to achieve robust intent detection, context management, and rich fulfillment.

The role requires deep NLP/ML expertise with Vertex AI, GenAI capabilities, and cloud-native architecture across GCP services.

Qualifications

• 6+ years in software development with 4+ years in NLP/NLU for chat.
• Advanced Python skills with ML/NLP libraries (Hugging Face, TensorFlow, PyTorch).
• Proven success building conversational agents with Vertex AI and Dialogflow CX/ES.
• Proficiency in GCP services and cloud-native architectures.

Responsibilities

• Architect, design, and develop scalable chat Virtual Agent frameworks using Vertex AI (Agent Engine, ADK).
• Build, customize, and optimize chatbots and conversational flows with Dialogflow CX/ES.

Skills

NLP/NLU for chat

Python

Vertex AI

Dialogflow CX/ES

GCP services

Hugging Face

TensorFlow

PyTorch

GenAI / LLM

Education

Master’s/PhD in CS/AI/ML

Tools

Vertex AI

Dialogflow CX/ES

GCP services

Pub/Sub

Cloud Functions

Cloud Run

BigQuery

Hugging Face

TensorFlow

PyTorch

PaLM / Gemini

Job description

• Architect, design, and develop scalable chat Virtual Agent frameworks usingGoogle Vertex AI(Agent Engine, ADK).
• Build, customize, and optimize chatbots and conversational flows withDialogflow CX/ES(intent detection, context management, slot filling, rich fulfillment).
• Apply NLP, LLM, and GenAI models on Vertex AI for advanced chatbot capabilities (summarization, entity extraction, response generation).
• Develop and maintain cloud-native chat Virtual Agent solutions usingGCP services(CCAI, Pub/Sub, Cloud Functions, Cloud Run, Cloud Storage, BigQuery).
• Train, fine-tune, and deploy custom LLMs, transformer models, andRAG pipelines.
• Develop REST APIs, gRPC, and JSON-based integrations for seamless system communication.

Required Qualifications

• 6+ years in software development (4+ years in NLP/NLU for chat).
• AdvancedPythonskills with ML/NLP libraries (Hugging Face, TensorFlow, PyTorch).
• Proven success building conversational agents withVertex AIandDialogflow CX/ES.
• Proficiency inGCP servicesand cloud-native architectures.
• Experience withAgent Assistfunctionality is a plus.

Preferred Qualifications

• Master’s/PhD in Computer Science, AI/ML, or related field.
• GCP certifications (e.g., Google Cloud Certified Professional ML Engineer).
• Experience withGenAI frameworks(PaLM, Gemini).
• Integration with CRM, knowledge bases, and live agent systems.
• Knowledge of security and compliance in conversational AI.

Soft Skills

• Excellent communication and collaboration.
• Strong ownership and end-to-end project delivery.
• Leadership in cross-functional environments.

QUANTUM TECHNOLOGIES LLC is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. QUANTUM TECHNOLOGIES LLC will not make any posting or employment decision that does not comply with applicable laws relating to labor and employment, equal opportunity, employment eligibility requirements or related matters. Nor will QUANTUM TECHNOLOGIES LLC require in a posting or otherwise U.S. citizenship or lawful permanent residency in the U.S. as a condition of employment except as necessary to comply with law, regulation, executive order, or federal, state, or local government contract